Position Title:  Manufacturing Quality Technician

Manufacturing Quality Technician

BE A PART OF A REVOLUTIONARY CHANGE

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Wherever you join our crucial 47,000-strong Operations team, you’ll have the opportunity to make an impact. PMI’s shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges – in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning.

Bring us your curiosity and a desire to challenge the everyday and we’ll give you lots of responsibility. You’ll help us improve, inject innovation and create new ways of working. You’ll be solving supply chain problems that span the whole world: a smoke-free world.

TERMS OF EMPLOYMENT

• Contract Type: Fixed-term contract (By Nov, 2026)
• Work location: Philip Morris Korea, 67, Sanmakgongdannam 12-gil, Yangsan-si, Gyeongsangnam-do

Accountabilities

• Ensure timely support to manufacturing team during production.
• Ensure standards are respected along manufacturing process.
• Ensure that intermediate and finished product non-conformities are managed and related corrective & preventive actions held.
• Consistently apply OPEN+ systems and tools.

1. PRODUCTION SUPPORT

Support production teams by providing Quality guidance and support in case of issues. Share knowledge and expertise to stakeholders (Q Champions) on new processes, requirements, methods or guidelines.

Train the floor on Quality practices and procedures, and ensure the operational staff remains up to date with our Quality requirements. Provide first level support for DIM troubleshooting and relevant trials.

Support brand change activities related to Gate 4 and VSU projects.

for RRP products: Coordinate the availability and testing of samples according to the sampling plan and the control strategy.

2. NC MANAGEMENT

Support investigation in a timely manner of non-conformities and deviation, leveraging on OPEN+ problem solving tools. Support investigation and resolution of critical deviations, contribute to define disposal actions and when appropriate corrective actions.

Based on recommendation from stakeholders, participate to the decision of releasing or destroying the non-conforming products blocked due to quality issues and monitor the related costs. Support BUBD activities for Semis and Finished Goods.

3. DOCUMENTATION MANAGEMENT & QMS SUPPORT

Provide support to the production team whenever needed

Participate to the creation and review of procedures, work instructions and other Quality Documents. Provide support and training according to the training management system.

for RRP products: Ensure availability of Batch Record before the production in a timely manner.

4. CONTINUOUS IMPROVEMENT

Propose and follow-up quality improvement ideas in production or other processes in Operations.

Analyze the information and participate in small projects with influence on product quality.

5. MATERIALS MANAGEMENT

Ensure support to manufacturing in order to improve DIMs performance and its impact on product quality, machines efficiency and production costs.

6. NON-CONFORMITIES MANAGEMENT & CAPA

 Support investigation in a timely manner of non-conformities and deviation, leveraging on OPEN+ problem solving tools.  Support the decision-making process to quarantine the non-conforming material/products and liaise with interested parties to reveal the root cause and take relevant preventive/corrective actions. Ensure proper follow up and reporting of open actions and maintain the related database up to date. Ensure the proper flow is in place to manage and keep under control the costs related to goods destroyed (LOGD)

7. Communicate all useful information for the flow of Quality processes to colleagues and to support teams in order to meet productivity and quality. Support the development of the Q Champions and Equipment Owners through Quality trainings. Support Q Pillar deployment (e.g. Training, HC, QBOS).

8. For RRP: perform critical review of executed production batch records and manage intermediate and finished product nonconformities and related corrective and preventive actions held with relevant stakeholders and ultimately confirm to the final approver that the product can be released for commercial manufacturing.

9. For RRP: Perform timely calibration and maintenance of at line Quality instruments and ensure proper functionality

WHO WE’RE LOOKING FOR

• Professional School, Technical or equivalent skills through demonstrated experience
• 1-2 years’ experience in production, quality or relevant skills through demonstrated experience
• Local Language: Fluent
• English: Basic
• Knowledge of International standards (ISO).
• Advanced knowledge on Quality tools, root cause analysis, analytical skills, statistical tool.
• Ability to transform data into information (reporting skills).

HOW TO APPLY

• Go PMI career site, "www.pmi.com/careers" and set ‘South Korea’ and search for the job
• Click ‘Apply Now’ button and ‘Upload a File’ for new applicants
• Upload your English Resume either in Word or PDF format (merge your files into one file named as your English name, i.e., CV Gildong Hong)
• Fill in basic information such as employment and education
• Create password and submit application

At PMI, we are committed to equal employment opportunity and inclusion and workplace diversity. Our focus is on creating an environment where our employees from across the globe can be their true selves at work, contribute their best, support each other, and drive the innovation and consumer-centricity needed to help us to achieve our vision of a smoke-free future

That means a work environment where personal situations are understood, differences are valued, and everyone is treated with fairness and respect. We are promoting an environment where every voice is heard and valued, regardless of gender identity, age, race, nationality, ethnicity, sexual orientation, religion, disability, or any other characteristic that makes them visible or invisible.