Position Title:  Spv Digital Implementation & Channel Dev

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Do you want to work for a Top Employer with international career opportunities? This is for you!

Today, we are looking for Supervisor Digital Implementation & Channel Development to join our team in Tunisia.

This role is based in Tunis.

Your ‘day to day:

• Digital Tools Management & Deployment

• Consult on leading the maintenance, updates, and evolution of all field‑related digital tools, ensuring stability, usability, and alignment with strategic priorities.
• Coordinate with Digital Systems, IT, and external partners to guarantee timely deployment of new features, solutions, and platforms.
• Ensure digital tools are integrated effectively with field operations, with clear workflows, support processes, and adoption plans.

• Field Integration & User Adoption

• Work closely with the field management teams to ensure digital tools are fully embedded into daily routines and support performance objectives.
• Monitor user adoption, response rates, and engagement levels; develop actions to continuously improve usage and drive compliance.
• Support the field teams through structured communication, change management, and on‑ground insights to ensure solutions are practical, relevant, and impactful.

• Digital Strategy & Continuous Improvement

• Identify opportunities for new digital capabilities or enhancements that address market challenges and support commercial goals.
• Develop strategic recommendations for optimizing the digital ecosystem and maximizing the value of deployed solutions.
• Establish yearly digital roadmaps aligned with business objectives, ensuring tools proactively support field excellence and consumer engagement priorities.

• Reporting, Data Accuracy & Performance Tracking

• Partner with Data Insights & Analytics to ensure robust reporting for all digital tools, including metrics on field performance, tool effectiveness, and user engagement.
• Continuously monitor data accuracy, completeness, and routing logic to ensure reliable insights and actionable outcomes.
• Analyze performance trends and recommend corrective actions, accelerations, or process updates as needed.

• Project Management & Cross‑Functional Collaboration

• Consult on leading cross‑functional digital initiatives involving Digital Systems, IT, Marketing, Procurement, external agencies, and field teams.
• Ensure all projects are delivered on time, within scope, and in alignment with business expectations.

• Budget Management

• Consult on managing the digital tools and project budget, including forecasting, cost tracking.
• Ensure full compliance with company policies while optimizing resource allocation and investment effectiveness.

• Market Intelligence

• Establish and maintain a market intelligence framework to track digital trends, emerging technologies, and competitive practices.
• Translate insights into actionable recommendations for future tools, enhancements, or strategic shifts.

• Who we’re looking for:

• Graduate in Business Administration, Digital Marketing, or any related field.
• Minimum 3 years of proven experience in Digital content, Tasking and Reward strategies.
• Ability to analyze Commercial financial data and prepare reports.
• Strong communication, presentation and interpersonal skills.
• Solid experience in people management.
• Proficiency in English & French both written & spoken.

FIND A NEW PATH

Philip Morris International offers you a new perspective in Tunisia. Here, you will never stop exploring and discovering. We take on-the-job learning to another level, giving you every opportunity to develop your career and reach your full potential. This position will advance your experience with innovative technologies, services, and processes. Backed by a competitive salary and compensation package, you will work in a professional setting with clients and team members from all over the world.

Philip Morris International: Delivering a Smoke-Free Future

Philip Morris International (PMI) is a leading international tobacco company, actively delivering a smoke-free future and evolving its portfolio for the long term to include products outside of the tobacco and nicotine sector. The company’s current product portfolio primarily consists of cigarettes and smoke-free products. Since 2008, PMI has invested over $12.5 billion to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke, with the goal of completely ending the sale of cigarettes. This includes the building of world-class scientific assessment capabilities, notably in the areas of pre-clinical systems toxicology, clinical and behavioral research, as well as post-market studies. In 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the companies’ IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS devices and consumables and Swedish Match’s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. As of June 30, 2024, PMI's smoke-free products were available for sale in 90 markets, and PMI estimates that 36.5 million adults around the world use PMI's smoke-free products. Smoke-free business accounted for approximately 38% of PMI’s total first half 2024 net revenues. With a strong foundation and significant expertise in life sciences, PMI announced in February 2021 its ambition to expand into wellness and healthcare areas and, through its Vectura Fertin Pharma business, aims to enhance life through the delivery of seamless health experiences.

For more information, please visit www.pmi.com and www.pmiscience.com

"PMI is an Equal Opportunity Employer”

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