Position Title:  Manager, Commercial Innovation

Philip Morris International: Building a Smoke-Free Future

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. 

Purpose of the Position

Provide strategic leadership for global platform implementation and integration, driving operational transformation and establishing scalable, future-ready foundations for omni-channel business operations.

Key Accountabilities

Strategic Platform Leadership

• Lead the strategic implementation of global platforms, building robust and scalable foundations to enable efficient omni-channel operations.
• Drive operational change management initiatives, including the optimization of business rules and end-to-end operational processes, to maximize the value of global platform capabilities.

Global Platform Integration Scope 

• Enterprise systems, including AI-powered solutions.
• Migration from Enterprise System A to Enterprise System B.

Team Leadership & Development

• Foster a culture of innovation and collaboration by transforming ways of working.
• Partner closely with cross-functional Commercial Planning teams and key stakeholders to drive organizational alignment and successful adoption of new platforms.

Requirements

• Bachelor’s degree or postgraduate qualification
• Native-level Japanese proficiency (verbal, written, and presentation skills) and fluent English
• Minimum of 5 years’ experience in a commercial or business-facing function
• Proven track record in process design, optimization, and operational management
• Demonstrated experience in people management, including team supervision and development
• Strong background in vendor management and stakeholder engagement
• Exposure to finance operations is considered an advantage
• Strong strategic thinking and planning capabilities
• Excellent influencing, communication, and interpersonal skills
• Expertise in end-to-end operational processes
• Solid business acumen with a commercial mindset
• Strong problem-solving and analytical skills
• High learning agility with the ability to adapt in a fast-changing environment
• Proven experience in project management and execution
• Hands-on expertise in process management and continuous improvement
• Good understanding of commercial compliance and governance requirements
• Familiarity with system architecture and workflow design

WHAT WE OFFER

Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours – we’ll empower you to take risks, experiment and explore
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress
• Take pride in delivering our promise to society: to improve the lives of a billion smokers

PMI is an Equal Opportunity Employer.