Position Title:  HR Operations & Benefits Specialist (P&ED Team), People & Culture

Philip Morris International: Building a Smoke-Free Future

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.

 With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Summary
As a Benefit & Operation Specialist, you will deliver an exceptional employee experience by managing compensation and benefits operations, acting as a trusted advisor, and serving as a key liaison between global and local teams.

You will also build strong stakeholder relationships and contribute to global projects that shape our Total Rewards strategy.

While payroll is not your main responsibility, you will be heavily involved in payroll processes to support the Global Payroll Delivery Hub, ensuring smooth collaboration and compliance.

Key Responsibilities

• Employee Support: Handle inquiries from employees and managers regarding compensation, benefits, and leave management, ensuring timely and accurate responses aligned with KPI targets.
• Benefits Operations: Administer local benefit programs (GLTD, long-term leave, health check-ups, insurance claims) and ensure compliance with local regulations.
• Global Coordination: Collaborate with global Total Rewards teams on policies (Merit, IC, Stock Plans), provide local insights, and support implementation in Japan.
• Global Mobility Support: Assist with Local-to-Local transfers, localization cases, and new hire abroad processes, ensuring smooth coordination between global and local teams.
• Payroll related Collaboration: While payroll is not a primary responsibility, work closely with the Global Payroll Delivery Hub to support accurate data flow and compliance.
• Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders to ensure effective collaboration and communication.
• Global Project Participation: Support and lead global C&B projects, ensuring successful execution and alignment with both global and local requirements.
• Compliance & Governance: Ensure adherence to labor laws and company policies; maintain accurate documentation for audits and statutory reporting.
• Continuous Improvement: Analyze market trends and propose enhancements to remain competitive and improve employee experience.

Requirements

• University degree or equivalent experience in HR or related field
• At least 5+ years’ experience in C&B area
• Minimum 2 years’ experience in a multinational company
• Strong knowledge of Japanese labor law and social insurance
• Fluency in Japanese and English (Business level)
• Ability to work under high pressure and deliver results with speed and accuracy
• Agile mindset with adaptability to changing priorities and global projects
• Excellent teamwork and collaboration skills, with ability to build strong relationships with internal and external stakeholders
• Strong analytical skills and attention to detail
• Excellent communication and problem-solving skills

Preferred Skills

• Experience with payroll coordination and HR systems
• Global project experience
• Stakeholder management expertise

What We Offer

Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours – we’ll empower you to take risks, experiment and explore
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress
• Take pride in delivering our promise to society: to improve the lives of a billion smokers

PMI is an Equal Opportunity Employer.