Position Title: Customer Business Development Manager
Tokyo, Tokyo, JP, 100-6190
THE PURPOSE OF THIS JOB
To negotiate and build strong relationships with KA chains to ensure PMJ's competitive advantage and deliver against current and future volume targets. To achieve this, the CBDM leads internal strategic planning, ensures linkages for Field Sales executions and proactively leads the review of business plan and results within KA channels.
ACCOUNTABILITY
- Lead development of mid to long term business strategies (LRP/OB/Annual Game Plan) at respective KA chains by a) reflecting PMJ's goals, objectives and strategy and KA chain's needs and capability with balance b) collaborating with and ensuring alignment of HQ functions - CP, RRP, Sales and Mktg etc. c) influencing on key business decisions internally by providing realistic perspectives on the KA trade and their impact on PMJ's goals and objectives, being involved in key internal processes that impact or are impacted by KA.
- Obtain management team approval for key business strategies and plans and ensure necessary alignment with internal stakeholders prior to execution.
- Obtain agreement and commitment on mid-long term business strategies with respective KA chains management through negotiations that deliver business results and a competitive advantage for PMJ while maintaining relationships.
- Build and maintain best in class relationship between PMJ and KA chains at top management level by proactively identifying and actioning relevent opportunities that create engagement through business partnership
- Through interaction with KA chains, play the role of reporting and updating key internal PMJ stakeholders with market developments in a timely manner and propose business opportunities to internal PMJ stakeholders and PMJ management.
- Participate in key planning processes within HQ by proactively sharing trade perspective and giving necessary upfront input from initial stage
- Ensure best in class executions with the plans implemented in and around KA chain stores by involving KA chain HQ, PMJ Field Sales and relevant HQ functions
- Lead and develop KA organization by
a) Role modeling the key attributes of a KA Sales Representative and team member, provide coaching to junior members within and beyond own team within KA and ensuring all team members have robust development plan in place
b) Supporting the KA Director to identify and action improvement opportunities to increase KA business results.
c) Embedding the THRIVE culture and leadership signatures within KA.
d) Leading the team by providing simple and clear directions as well as examples, providing supervision and motivating direct reports.
REQUIREMENTS
-
- Bachelor’s degree
- Key Account Manager experience in FMCG industries: 3~5 yrs+
- People management experience: 5 yrs+
- Sales planning (Trade Mktg.) experience: 3 yrs+
- Tabacco Industry experience: 5yrs+
- Advanced level of communication (verbal, written, presentation, both in Japanese and English)
- Advanced Selling & Negotiation Skills
- Advanced Strategic Thinking Skills
- Advanced Leadership, Influencing / Interpersonal Skills
- Broad range Business Planning Skills (channel strategy, mktg. strategy, promotion planning, budget management, business cycle management)