Position Title:  Service Delivery Executive

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re redefining our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly new directions.

Your ‘day to day’

As a Service Delivery Executive at PMI, you will play a pivotal role in ensuring seamless route-to-market operations and supporting our transformation towards a smoke-free future. You will be responsible for managing end-to-end product flow and distribution, driving operational excellence, compliance, and strong performance across the supply chain, while your day-to-day activities will focus on optimizing fulfillment, logistics, and execution efficiency

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• Ensure seamless import of finished goods, from production planning to market availability
• Manage tax stickers procurement, reconciliation, and full compliance with local regulations
• Coordinate with Finance, Tax, and Manufacturing to secure timely payments and availability
• Oversee accurate customs documentation and compliance with import/export procedures
• Monitor regulatory changes and ensure readiness for new products and portfolio updates
• Drive efficient route-to-market operations, ensuring product availability at all times
• Plan and optimize inventory levels (DOI) across all distribution warehouses
• Ensure smooth collaboration and data alignment with distributors and partners
• Maintain high warehouse standards in quality, safety, and compliance (EHS & PMI standards)
• Manage logistics service providers, ensuring performance, cost efficiency, and service quality
• Lead initiatives to optimize distribution flows and improve operational productivity
• Ensure accurate stock reconciliation and support financial process controls
• Drive Track & Trace compliance and support product quality management across the market

Who we’re looking for

• University degree in Business, Supply Chain Management, or a related field is an advantage
• Minimum 3 years of experience in FMCG or Electronics, preferably in Supply Chain or Planning
• Strong analytical mindset with experience in data-driven planning and forecasting
• Solid understanding of financial concepts (P&L, cash flow) and budget planning processes
• Advanced Excel skills and confident use of Microsoft Office tools
• Experience with SAP and supply chain/forecasting systems (e.g., E2OPEN) is a plus

What we offer

Our success depends on our dedicated employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours. We’ll empower you to do things differently, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: to deliver a smoke-free future.

Please note that only shortlisted candidates will be contacted.

Philip Morris International is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and encourage applications from all qualified individuals. Should you require any reasonable accommodations or adjustments to support your application, please let us know.