Position Title:  Manager Technical Services

-

BE PART OF A REVOLUTIONARY CHANGE!
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

The Manager Technical Services leads and coordinates maintenance and asset-management activities within the assigned production area. The role ensures that production plans are delivered safely, efficiently, and in accordance with established cost, quality, compliance, and performance objectives.

The position is responsible for developing and implementing short-, medium-, and long-term maintenance strategies, improving equipment performance, eliminating operational losses, and building autonomous, technically capable teams. The role works closely with Production, Quality Assurance, Engineering, equipment suppliers, and other business stakeholders to support continuous improvement and the organization’s Open+/Integrated Operating System journey.

Key Accountabilities
•    Lead maintenance and asset-management activities to maximize equipment reliability, performance, and availability while supporting production, quality, and cost targets.
•    Develop and execute preventive and predictive maintenance strategies, driving asset care and continuous improvement across production and maintenance teams.
•    Ensure compliance with company and legal requirements for safety, sustainability, quality, and maintenance standards.
•    Drive the identification and elimination of equipment, maintenance, quality, and productivity losses using Open+/Integrated Operating System methodologies.
•    Manage the Technical Services budget, control expenditure, and deliver productivity and cost-improvement targets.
•    Support new equipment installation, commissioning, performance monitoring, and acceptance in collaboration with Engineering and equipment suppliers.
•    Lead, coach, and develop the Technical Services team, building technical capability, ownership, accountability, and autonomous ways of working.
•    Partner with Production, Quality Assurance, Engineering, and other stakeholders to resolve technical issues and improve operational performance.
•    Promote the sharing and reapplication of technical best practices across teams, sites, and affiliates.
•    Support Open+ pillar activities, including annual planning, performance reviews, and implementation of agreed improvement actions.

Qualifications
•    Degree or equivalent qualification, preferably in Engineering or a related technical field.
•    2–5 years of experience in manufacturing, production, engineering, maintenance, or technical services.
•    Knowledge of preventive/predictive maintenance, asset management, and continuous improvement practices.
•    Strong leadership, problem-solving, planning, and stakeholder management skills.
•    Experience with Integrated Work Systems, Daily Management Systems, or similar operational excellence methodologies is an advantage.