Position Title:  Incident Manager

Incident Manager - Tampa, FL

Be a part of a revolutionary change!   

At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.   

With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Our success depends on people who are committed to our purpose and have an appetite for progress.    

Your Day to Day:

• Lead and coordinate the technical response to serious cyber incidents, e.g. APT activity, targeted malware campaigns, vulnerability exploits, and network-based attacks in order to contain, eradicate, and recover from malicious activity.
• Lead technical bridge-lines to triage incidents and to define and implement containment strategies, which often involve multiple competing priorities.
• Produce pristine communications to senior business stakeholders in a timely manner to outline the anatomy of attack and the details of the response and remediation activity.
• Lead and take ownership for all incident response key decisions, ensure auditable records and logs are maintained and incident records are up to date.
• Drive post-incident review activity with a focus on root cause analysis and continuous improvement.
• Build and develop relationships with key business stakeholders to promote the awareness of Incident Response processes.
• Produce weekly and monthly Management Information pertaining to incidents handled and the current threat landscape.
• Maintain up-to-date knowledge on the latest tools, tactics and procedures (TTPs) used by Threat Actors.
• Provide support for major incident escalations which may involve occasional out-of-hours activity.

Who we’re looking for:  

• 3+ years of experience in leading serious cyber incidents.
• Highly effective risk assessment, data analysis, and communication skills.
• Strong understanding of Windows & Linux operating systems and network fundamentals.
• Strong knowledge of the latest TTPs, especially in respect of nation-state level attacks.
• Experience of developing, implementing, and continually improving IR playbooks.
• Experience of handling sensitive insider threat incidents.
• Knowledge of the NIST cyber security framework.
• Familiarity with SIEM (Sentinel, Splunk), Microsoft Defender Suite, and computer forensic tools.
• Ability to multitask in a high pressure, fast-paced environment.
• Excellent stakeholder engagement skills, including the ability to communicate complex topics to key stakeholders while clearly articulating risk and impact.
• Strong problem‑solving skills with the confidence to make timely, well‑reasoned decisions.
• Passion for the cyber security industry and staying current with emerging threats and technologies.
• Fluent in English.
• Legally authorized to work in the U.S.

What's nice to have:

• Practical experience with security vulnerabilities, exploits and malware.
• Industry certification, e.g. GCIH, GCFA, CEH, CFE, GREM etc.

Annual Base Salary Range: $140,000-$170,000

What we offer   

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!   
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.   
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.   
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.   
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.   
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.   

PMI is an Equal Opportunity Employer.    

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees.     

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI’s affiliates first entered the U.S. market following the company’s acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS electronically heated tobacco devices and Swedish Match’s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com

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