Position Title:  Manager Key Account

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

As part of this bold vision, we’re seeking a Key Account Manager to join our commercial team in Taiwan.

This is your opportunity to make a meaningful impact by driving strategic partnerships, accelerating commercial growth, and shaping the future of our go-to-market strategies across key accounts. This is a high-impact role where you’ll drive sustainable growth across key accounts, shape strategic partnerships, and act as a trusted commercial advisor—contributing directly to PMI’s market share, brand performance, and long-term business success.

Your Day to Day:

Key Account Strategy & Execution

• Develop and propose Key Account strategies and annual/monthly plans aligned with business objectives and overall PMI direction.
• Execute agreed strategies through robust trade activation plans, sales cycles, brand initiatives, and trade programs.
• Drive PMI’s share of market growth by ensuring optimal visibility, availability, recommended pricing, and quality execution across key accounts.

Sales Performance & KPI Delivery

• Own monthly and annual sales forecasting and planning for assigned key accounts, monitored by account, brand, and SKU.
• Track performance against key sales KPIs including IMS, off-take, SoM, OI, and OCI.
• Continuously optimize trade activation plans to ensure KPI achievement.
• Identify and implement best practices and performance improvements to maximize sales volume and brand performance.

Trade Development & Business Growth

• Build and maintain strong, profitable relationships with key account customers by providing commercial consultancy and expertise.
• Identify emerging key accounts and develop action plans to expand PMI’s business within these customers.
• Proactively seek new business opportunities with existing and new accounts to grow volume, ensure stock availability, pricing compliance, and optimal display.
• Design and implement trade programs and incentive schemes to strengthen customer relationships and drive portfolio performance.
• Propose business growth opportunities to Commercial Management.

Business Planning & Governance

• Actively contribute to strategic Key Account planning in line with PMI’s overall commercial strategy.
• Prepare and manage agreements with selected key accounts, ensuring full compliance with approved strategies and plans.
• Continuously evaluate key account performance, identify opportunities, and implement corrective actions.
• Prepare commercial operating plans (OB) and obtain RHQ approval.
• Supervise and contribute to key account sales cycle content to maximize cycle effectiveness.

Market, Channel Analysis & Reporting

• Gather market intelligence through key account engagement and keep Commercial Management informed of key developments.
• Communicate relevant updates and changes to the Field Sales Force.
• Maintain accurate and up-to-date key account information in internal systems to support decision-making.
• Deliver regular key account and channel performance analysis to support strategy development.

Brand Portfolio Management

• Manage PMI’s brand portfolio within assigned key accounts to drive volume, availability, pricing discipline, and prevent out-of-stocks.
• Lead and coordinate new brand and product launches within key accounts.
• Prepare and execute negotiation strategies to secure optimal commercial terms for launches and brand initiatives.

Budgeting, Reporting & Controls

• Own budgeting and reporting responsibilities for assigned key accounts in line with OB and RF processes.
• Monitor Actual vs Budget performance and ensure adherence to internal control and compliance policies.

Project & Stakeholder Management

• Lead and supervise key account–related projects as the primary project owner.
• Coordinate cross-functional teams to deliver projects on time and within scope.
• Define success metrics and provide critical inputs to measure project outcomes.

Who We’re Looking For:

• Bachelor’s degree required; MBA or postgraduate qualification preferred.
• 5+ years of sales experience within leading multinational FMCG companies, with solid Key Account management and planning exposure - experience in managing CVS is preferred. 
• Excellent communication and negotiation skills. Strong analytical mindset with the ability to translate data into actionable insights.
• Field Sales experience is a strong plus, with deep understanding of trade execution.
• Strong business acumen with the ability to operate confidently with senior management.
• Customer-focused, results-driven, and comfortable navigating ambiguity.
• Fluent in English and Chinese.

Why Join Us?

• Be part of a global transformation toward a smoke-free future.
• Take ownership of strategically critical key accounts with visible business impact.
• Work in a dynamic, performance-driven environment with strong regional and global exposure.
• Lead initiatives that directly influence market share, brand strength, and commercial excellence.
• Grow your career with a company that invests in leadership, capability, and long-term development.