Position Title:  Logistics Operations Specialist

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Logistics Operations Specialist

Location: Surabaya

Working Pattern: Work from office

At PMI, we’ve chosen to do something incredible. We’ve transformed our business and are building our future on one clear purpose—to deliver a smoke-free future.

With huge change comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

What You’ll Do

• Manage end-to-end shipment execution for assigned inbound and outbound flows, ensuring timely loading, dispatch, delivery, and achievement of OTIF and execution KPIs.
• Support short-term shipment planning by translating production, inventory, and warehouse inputs into actionable dispatch schedules and proactively identifying capacity, slot, or readiness risks.
• Manage carrier and forwarder bookings, including confirmations, amendments, cancellations, rebookings, cut-offs, and slot allocation to ensure smooth and timely execution.
• Drive operational recovery and exception handling for delays, urgent shipments, claims, returns, damages, and other execution issues, coordinating recovery actions and escalating when required.
  Coordinate daily with key stakeholders and logistics partners, including warehouses, factories, LSPs, carriers, Order Excellence, Global Traceability, and Trade Documentation teams, to maintain shipment visibility and alignment.
• Maintain logistics cost discipline by minimizing avoidable costs such as waiting fees, demurrage & detention (D&D), cancellations, and spot buys through accurate and timely execution.
• Drive process excellence, digitalization, and compliance by following standardized logistics processes, leveraging tools including TMS, E2OPEN, SAP, and E2E Supply Chain visibility solutions, identifying continuous improvement opportunities, and ensuring shipment documentation and execution comply with applicable requirements.

Skills & Capabilities

• A university degree in Business Administration, Supply Chain Management, or related fields
• Fluency in English
• 1-3 years of experience in Logistics/ Supply Chain operations, with focus on transport execution, shipment follow up and booking managemeent
• Experience working with a 3rd party logistics service providers (3PL/ 4PL) and carriers preferred
• EExposure to multimarket/ regional logistics operations is an advantage
• Hands-on experience in daily shipment execution, short-term planning support, booking management and exception handling.
• Good understanding of transport execution across modes (ocean, air, road). Ability to work with defined daily/weekly execution drumbeat.

Equal Opportunities Statement

We believe that diverse perspectives and experiences make us stronger. As an equal opportunity employer, we are committed to creating a workplace where every individual feels welcomed, respected, valued, and empowered to reach their full potential.

We encourage applications from people of all backgrounds and identities, and provide reasonable accommodations to ensure an accessible recruitment process. If you need support or adjustments during your application, let us know—we’re here to help you succeed.