Position Title:  Regional Fulfillment Manager

Be a part of a revolutionary change! 

At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. 

With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.  

The focus of this role is to build/deliver best in class results for a high volume eCommerce fulfillment network. Take ownership of the fulfillment and supply chain activities within the region. Expand into new locations benchmarking performance and standardization for eCommerce, last mile delivery, reverse logistics, and transportation.  Be located physically within the region. Must be available to work a variety of shifts, including nights and weekends. The key accountability is coordination of all B2B/B2C activities and KPIs associated with fulfillment within the region. The candidate must support remotely and travel onsite to warehouses within the region to drive safety, productivity, quality, and continuous improvement initiatives. The role requires up to 75% travel and will be responsible for supporting new launches in the region. This position will report to the Fulfillment Manager responsible for the US.

Your day to day:

• Responsible for building, maintaining, and improving the partnerships between PMI and our suppliers in the region
• Hold suppliers to strict SLA expectations, providing clear and concise verbal and written reports of performance, and action plans when needed
• Actively engage with site and coordinate B2B/B2C fulfillment related tasks. Serve as escalation point to mitigate risk and resolve issues while maintaining a sense of urgency
• Deep dives, monitors and reports out on KPIs for all B2B/B2C fulfillment activities
• Implement new operational improvements, initiatives, and drive projects to completion
• Track learnings and best practices to contribute to Standard Operating Procedures (SOPs)

Who we’re looking for:

• At least 5 years’ experience in management of Fulfillment, Supply Chain, Logistics, Management, Distribution, Warehousing and/or Transportation required
• Bachelor’s degree in Supply Chain, Logistics, Business, Management, or related field.
• Equivalent skills through proven experience also sufficient
• Legally authorized to work in the U.S.

 Annual Base Salary Range: $90,000 - $120,000

 What we offer  

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!  
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace. 
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.

PMI is an Equal Opportunity Employer. 

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees.  

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI’s affiliates first entered the U.S. market following the company’s acquisition of Swedish Match in late 2022. 

Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS electronically heated tobacco devices and Swedish Match’s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com.