Position Title:  Manager, Consumer Insights & Analytics

Manager, Consumer Insights & Analytics – Stamford, CT

Be a part of a revolutionary change! 

At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. 

With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.  

Our beautiful HQ in Stamford, CT is just steps away from the Stamford Metro-North Train Station and easily accessible from NYC.

Your ‘day to day’:

We are seeking a highly motivated Consumer Insights and Analytics Manager to lead our efforts in crafting the strategy to achieve business and commercial success for PMI's smoke-free product portfolio. In conjunction with the Sr. Manager, CI&A, you will have the autonomy to lead, plan, and implement custom market research studies among legal age nicotine users, connecting the dots with business needs to drive our consumer-centric agenda.

• A great teammate who thrives in a fast-paced, ambitious environment and possesses expertise in consumer research methodologies and processes. Capable of coordinating with research partners from drafting briefs to finalizing contracts and managing projects optimally.
• Skilled in uncovering actionable insights on brand dynamics, advertising effectiveness, success metrics, consumer experiences, and specific product and category related needs.
• Proficient in navigating ambiguity and challenging the status quo, while working collaboratively to deliver actionable recommendations grounded in deep consumer understanding to address the "so-whats" of the business.
• Experienced in developing and evaluating questionnaires, analyzing raw data, crafting compelling reports from scratch, and delivering results to various levels of the organization.
• Proven track record and confidence to work with sophisticated data sets and understand their implications for the business. Proficiency in key data platforms such as excel, PowerBI, and even extended to statistical packages such as SPSS as an additional beneficial skill for the team.
• Ability to build consumer research narratives in compelling, impactful ways, bringing visualization to data sets to drive business impact.
   

Who we’re looking for:

• Legally authorized to work in the U.S.
• Commutable distance to Stamford, CT.
• Minimum 7+ years of experience in consumer insights within CPG or consumer research agency.
• Minimum Bachelor's Degree or equivalent experience in Business, Sociology, Psychology, Marketing or Research.
• Extensive knowledge and proven application of a wide range of quantitative and qualitative research initiatives and methodologies to address business objectives, including survey development and execution, segmentation, advertising effectiveness, panel research, ethnographies, focus groups, in-depth interviews, brand tracking, and product research.
• Proficient in extracting insights from both quantitative and qualitative data, connecting the dots across multiple data sources, and making informed business recommendations.

Annual Base Salary Range: $128,000 – 160,000

What we offer:  

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!  
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace. 
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.

PMI is an Equal Opportunity Employer. 

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees.  

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI’s affiliates first entered the U.S. market following the company’s acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS electronically heated tobacco devices and Swedish Match’s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com.