Position Title:  B2B Operations Specialist

We seek a B2B Operation Specialist for our Czech B2B E-shop, handle product, customer, and promotion setup, maintain the e-shop, and collaborate with other departments and LSP.

As part of your responsibilities, you will:

• Overses and maintain the B2B eCommerce platform  in Salesforce, ensuring system reliability and efficiency 

• Set up and manage product details, pricing, and promotional campaigns to align with business needs within the B2B e-shop platform to ensure accurate and timely information for all stakeholders.

• Troubleshoot system issues and coordinate with IT and logistics partners to resolve technical problems and optimize workflow processes.

• Collaborate with internal teams and call center, including Commercial, Business Intelligence, and Market Channels, to ensure smooth operation and alignment with business objectives.

• Support retailers and internal field force, helping improve user experience

• Perform reconciliation tasks to ensure product and order data consistency.

Key Responsibilities

• Set up and manage B2B e-shop systems

• Oversee stock, product, pricing, and promotions; onboard new retailers.

• Monitor, collect, and analyze data regularly.

• Ensure B2B system integration and identify market improvements.

• Work with internal teams to boost e-shop sales.

• Support B2B e-shop operations; coordinate with other departments and the call center.

Required Experience & Skills:

• Bachelor’s Degree in Computer Science, Business Administration, Finance, or a related field.

• Proficiency in Microsoft Excel (including Power Query, data validation, consolidation, VBA basics, and advanced functions).

• Familiarity with ticketing systems such as JIRA or Confluence.

• Over 1 year of experience managing customer master data

• Single Point of Contact for support and troubleshooting

• Fluent in Czech/Slovak; advanced English required

• Strong analytical skills and communication skills and ability to interact effectively with cross-functional teams.

• Advanced MS Office (Excel, PowerPoint) skills

• Experience leading functional meetings and driving alignment

• Customer-focused troubleshooting and user support

• Hands-on system maintenance and follow-up

• Salesforce knowledge is a plus, but not required• 

Why Join Us?

This role offers the opportunity to work in a dynamic, fast-paced environment, where you’ll be a crucial part of a team supporting internal operations for a company. You’ll gain valuable experience in system management and contribute to meaningful improvements in how we support our field force and retailers.

· 25 vacation days + 4 sick day

· hybrid mode (home office 2 days)

· Summer and winter vacation contributions

· 15000 points in cafeteria

· Pension plan and Life and accident insurance