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Operations Process Specialist

Early Careers Entry-Level Opportunity

Build your future. Improve how work gets done. Make an impact from day one.

At Philip Morris International, we are transforming our business around one clear purpose: to deliver a smoke-free future. With change comes opportunty. As an Operations Process Specialist, you will build practical experience in manufacturing, process improvement, data analysis, learning coordination, and operational excellence while supporting the teams that keep production running with quality, consistency, and care.

This specialist-level role is designed for an emerging professional who is ready to own defined work, solve routine and moderately complex problems, and grow into a trusted technical contributor over time. You will not be expected to know everything on day one. You will be expected to learn quickly, ask strong questions, use data well, and follow through 

What You'll Do

• Own assigned process activities and help ensure work is completed accurately, safely, and in line with PMI standards
• Support the efficiency, reliability, and sustainability of production processes within your assigned area
• Track progress against department performance targets, identify trends, and highlight improvement opportunities
• Apply established procedures, adapt approved methods, and escalate issues that fall outside your technical or decision scope
• Use data, statistics, and practical problem-solving tools to analyze process performance, losses, and root causes
• Participate in continuous improvement initiatives by collecting ideas, supporting evaluations, completing assigned actions, and helping implement approved improvements
• Coordinate tests of new technologies or materials, document results, support training needs, maintain process documentation, and help prepare for audits

What We're Looking For

• Bachelor's degree in engineering, supply chain operations, data analytics or a related technica field preferred
• Relevant experience through an internship, co-op, academic project, military service, or up to two years of work in manufacturing engineering, operations, quality, data analysis, process improvement, or a related technical area
• Interest in using statistics, data, and practical problem-solving to improve processes
• Working knowledge of Microsoft Word and Excel: exposure to SAP or another planning system is a plus
• Basic understanding of manufacturing processes, production planning, resource planning, or demand forecasting through coursework or experience
• Strong communication, collaboration, organization, curiosity, and learning agility

Strong candidates will have:

• Familiarity with continuous improvement approaches such as Lean Manufacturing, Kaizen, Six Sigma, or similar methods
• Familiarity with problem-solving tools such as root cause analysis, Pareto charts, fishbone diagrams, or 8D 

Why PMI U.S.

• Build a strong foundation in manufacturing and process excellence.
• Learn from experienced local, regional, and global teams.
• Contribute to initiatives that improve performance, quality, compliance, and customer satisfaction.
• Grow your technical skills in a collaborative, learning-focused environment.
• Help shape PMI's transformation toward a smoke-free future.