Position Title:  Experience Channel Executive

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

As an Experience Channel Executive, you will own XP Channel back‑office operations for Brand Retail and LAMPs (Legal Age Meeting Points), ensuring strong operational execution and governance. You will partner closely with Sales and Commercial Planning to enable channel strategies through effective materials management, supplier coordination, budget oversight, and performance insights.

Your ‘day to day’ tasks

• Own end‑to‑end XP Channels back‑office operations for Brand Retail and LAMPs (Legal Age Meeting Points), ensuring operational readiness, governance, and consistent execution.
• Act as the single point of accountability for tools, materials, and operational support processes across channels.
• Lead strategic order and materials planning, proactively anticipating demand based on launch calendars and sales plans while ensuring cost efficiency, availability and service continuity.
• Drive standardization, optimization, and continuous improvement of XP Channel operational processes, ensuring scalability and governance compliance.
• Own supplier and contract governance, including performance monitoring, SLA compliance, and invoice validation.
• Partner closely with Finance and Procurement on budget ownership, forecasting accuracy, and cost control.
• Act as a trusted operational partner to Sales, Commercial Planning, and other key stakeholders, translating commercial strategies into executable plans.
• Own operational and financial reporting, analyzing KPIs to provide insights on performance, risks, and opportunities.

Who we’re looking for

• University degree, with 3–5+ years of experience in FMCG retail, experiential, trade marketing, or field sales roles involving store or venue operations.
• Strong understanding of channel operations, retail execution, and operational governance models.
• Proven ability to coordinate multiple stakeholders and suppliers in a complex, fast‑paced commercial environment.
• Strong prioritization, project management and problem‑solving skills, with the ability to anticipate risks and drive sustainable improvements.
• Ability to influence without formal authority and navigate complex stakeholder landscapes. Strong proficiency in Excel, PowerPoint, Word, and familiarity with BI tools and dashboards.
• Financial acumen, including budgeting, forecasting, and invoicing management.
• Fluency in Greek & English.
• Military obligations completed (if applicable)

What we offer

Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: to deliver a smoke-free future.