Position Title:  Manufacturing Quality Supervisor

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business - and building our future on one clear purpose - to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Purpose:

Plan, organize and control all Manufacturing Quality activites for both Conventional and RRP products.
Supervise and develop the manufacturing quality team in order to continuously support Production while providing Quality on the floor support to ensure an optimal and cost effective quality assurance and contribute to the achievement of quality and volumes objectives, up to the release of finished goods. Ensure that all activities are performed in Compliance with the Quality System and regulations.
Consistently apply OPEN+ standards, supporting the elimination of quality losses.

Your ‘day to day’:

• Ensure compliance to all PMI and legal standards, policies and guidelines related to Environment, Health, Safety, Sustainability to prevent personnel, asset or societal loss.
  Act and promote an interdependent and transparent safety culture fostering the utilization of preventive/predictive approach in line with Open+/IOS.
• Guarantee the required on floor Quality Support for RRP and Conventional products in order to meet and sustain the PMI quality standards, assure self-inspection process through effective and efficient sampling plan, statistical process control (SPC), and/or digital quality control (Zoom QC).
• Ensure that quality practices/requirements are shared and deployed on the floor by transferring knowledge and training to stakeholders (Q Champions) on new processes, requirements, methods or guidelines.
• Provide full support in case of non-conformities, both for product and process. Provide guidance and coordinate Quality team members when needed during investigations, risk assessment and root causes analysis, leveraging on OPEN+ problem solving tools.
  Ensure that non-conformities are investigated in a timely manner and products/materials blocked when required. Ensure that product non-conformity and related NC-CAPA processes are managed  in order to ensure that quality improvement opportunities are identified, prioritized and action plans implemented.  Approve/reject all non-conformities and action plan raised to her/his level.
• Participate in the creation and review of procedures, work instructions and other Quality Documents that are required. Provide the related support and training in accordance with the training management system.
• Provide first level support to Manufacturing related to material issues (Troubleshooting) until mitigation and communicate/escalate to related parties accordingly.
• Provide timely feedback and recommendations for corrective actions to ensure performance objectives achievement, support continuous improvement and best practices implementation.
  Propose, define and implement quality improvement programs to ensure products and processes meet Quality requirements along manufacturing lines leveraging on OPEN+ tools, in order to achieve a leading position on quality and to propose cost savings.
• Perform regular control on the QA LOGD cost regarding semis, FG and DIMs by timely screening blocked stock, taking prompt decision and booking the cost accordingly. 
• Manage and develop a motivated and skilled team to ensure performance levels, professional development and achievement of objectives, in respect of PMI leadership model.
• Create an environment in which each member of the team is motivated to express own talent and potential.
• Develop and drive the execution of a Qualification matrix and training path for each role.
• Contribute to the full year pillar plan definition and implementation aligned with OPEN+ Phase journey.

Who we’re looking for:

• College/University Honors/Master's degree in Biological Sciences, Physical Sciences, Chemistry, Engineering or relevant skills through demonstrated experience
• 2-3 years in quality or manufacturing environment
• English: Advanced or Fluent
• Knowledge of manufacturing process and applicable QMS, International standards (ISO), Well developed IT skills (Office).
• Advanced knowledge on Quality tools, root cause analysis, analytical skills.

What we offer:

Our success depends on our talented employees who come to work here every single day with a sense purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: to deliver a smoke-free future.