Position Title:  P&ED Sr Specialist AU/NZ

Date:  Sep 22, 2025
Requisition ID:  16670
Work Location: 

Melbourne, VIC, AU, 3006

Philip Morris International (PMI) is seeking a strategic and employee-experience-focused P&ED Senior Specialist to lead the optimization of People & Culture (P&C) products and services across Australia and New Zealand. This pivotal role supports the delivery of a seamless employee experience through expert guidance, process improvement, and operational excellence in mobility, total rewards, and core P&C services.


About the Role:

As P&ED Senior Specialist, you will:

  • Lead the review and enhancement of P&C products and services, including Total Rewards, Mobility, and core policies, ensuring alignment with business needs and employee expectations.
  • Manage end-to-end domestic relocation processes across ANZ, including employee briefings, vendor coordination, policy administration, and service delivery.
  • Act as the subject matter expert for Mobility, providing frontline support and resolving escalations in line with policy and employee satisfaction goals.
  • Support employees and managers across the employee lifecycle, from onboarding and internal movements to performance management and recognition.
  • Collaborate with cross-functional teams, including Payroll and Employee Care, to drive continuous improvement and elevate the employee experience.
  • Implement new P&C processes and products, developing communication plans, monitoring service challenges, and proactively resolving issues.
  • Contribute to strategic P&C projects, supporting planning, coordination, and change management to ensure successful outcomes.
  • Ensure compliance with audit requirements, working closely with Payroll to meet monthly and annual deadlines.

What You’ll Bring:

  • Proven experience in a P&C operations or employee experience role, ideally within a multinational or complex organizational environment.
  • Strong understanding of domestic mobility practices, relocation services, and vendor management.
  • Demonstrated ability to analyze and improve HR processes and policies with a focus on employee experience.
  • Excellent stakeholder management and communication skills, with the ability to influence and collaborate across levels.
  • Experience supporting a wide range of P&C activities including rewards, benefits, talent, and performance management.
  • A proactive mindset with a passion for continuous improvement and service excellence.
  • Strong organizational skills and attention to detail, especially in managing compliance and audit-related tasks.

Why Join Us?

  • Be a key contributor to a globally recognized organization committed to transformation and innovation.
  • Drive meaningful improvements in employee experience across ANZ.
  • Work in a diverse, inclusive culture that values collaboration and continuous growth.
  • Enjoy flexibility through our hybrid work model and global career development opportunities.
  • Contribute to a purpose-driven mission: delivering a smoke-free future.