Position Title:  Manager Order to Invoice

MAKE HISTORY WITH US!

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

JOIN US!

Does your ambition drive you to push your abilities to their fullest, and learn from world class professionals?  

If the answer is yes, then we would like to hear from you.  

WHO ARE WE LOOKING FOR?

• A self-driven professional with university degree, preferably in Logistics, International Trade or Supply Chain

• A fluent English speaker with minimum 4 years’ experience in O2C environment with the focus on Order Management and Invoicing area, preferably with SAP (ERP) S4 and at least 4 years team management experience

• A candidate with subject matter expertise in the Order to Invoice domain, with solid knowledge & understanding of processes around Sales Order(s) Capture & Management, Fulfilment

• An individual with flexibility and capability to initiate and maintain excellent relationships with stakeholders on different seniority levels. Including the ability to engage, listen, coach, challenge and influence across all levels of organization.

• A self-starter who is comfortable with fast-paced, high-intensity environment where multiple projects are balanced, and work needs to be prioritized.

• With strong project and change management skills and demonstrated analytical, process-oriented and a good eye for detail. A strong communicator with excellent presentation skills.

• With experience in migration of processes

HOW CAN YOU MAKE HISTORY WITH US?

•  Lead order to invoice processes with a focus on delivering superior customer service while meeting customers predefined deadlines, ensuring deployment industry leading standards
• Support business commitments trough on time, proactive communication as well driving first class operation. Taking lead on introducing best practices across various locations
• Execute strategy provided by Order to Cash LT and secure operational leadership thru define and introduction of process metrics
• Maintain agile environment and re-prioritize workload for the team to balance expected seasonal processing workloads picks, customers issue remediation, business growth and scope migrations
• Create an inspiring team environment with a culture of open communication with trust and accountability
• Monitor and manage the Order to Invoice department through the preparation and publication of monthly KPIs, ensuring regular review and initiating process changes to standardize, improve performance and efficiency related to process execution. Ensure team’s compliance with the governing company controls, policies and procedures
• Collaborate with the affiliates to discuss operational KPI and other topics / issues on the O2I end to end services (Client Relationship Management)

         - Collate all issues raised by the market, discussed it with the responsible team in Service Delivery team for resolution

         - Drive customer orientation to the team

• Lead talent development of the Order to Invoice through recruitment, training, coaching, project assignment, empowerment
• Manage and organize team’s objectives and KPI in a favor of company growth & PM BS productivity increase
• Provide guidance and supervision to the team by setting and implementing team goals or objectives, supervising, training or guiding team members, engaging and motivating team members, providing effective feedback and manage hybrid global team of supervisors
• Ensure compliance of leadership style with PMI standards & policies

Work Schedule and Location

• Hybrid work arrangement based in Rockwell, Makati City

WHAT WE OFFER YOU?

At PMI, you’ll work in an inclusive, dynamic environment where your expertise creates meaningful impact. Help strengthen financial integrity, improve business continuity, and empower teams through smarter processes and insights.

Additionally, our competitive Compensation & Benefits package includes:

• Guaranteed 14th Month Pay: Enjoy an extra month of salary every year.
• Comprehensive HMO Coverage: Health insurance for you and your qualified dependents.
• Annual Medical Reimbursement: Receive up to PhP 10,000 for medical expenses.
• Retirement Plan: Secure your future with our robust retirement plan.
• Leave Conversion: Convert unused leaves into additional cash benefits.

Philip Morris International is certified globally by both the Top Employer Institute and the Equal Salary Foundation.

Please note that only online applications will be taken into consideration. Only selected candidates will be contacted.