Position Title:  Supervisor B2C

One clear purpose - to deliver a smoke-free future.

Times are changing at PMI. We’ve chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business by building a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Introducing smoke-free products shifts the focus of our entire business. We’re fast moving from a B2B to a B2C model – and our newly created Customer Centric Organization (CCO) team is driving that commercial transformation. Their role is to understand customer conversion journeys in different international markets, then to find the best ways to connect with smokers and convince them to switch to reduced-risk products.

Your ‘day to day’

Your mission will be to lead a field team of around 30 people with direct and 2nd layer reports.

Responsibilities 

• You will need to plan and organize your territory, having control over the objectives and developing a clear path to reach them.
• You will need to analyze the territory from the sales angles, anticipate problems and positively impact on the team and their KPIs.
• The feedback is an important tool and you will give and receive feedback every day.
• You will take difficult and strategical decisions at daily basis, we need you understand the purpose and see a big picture of the assigned projects and always anticipate and be able to activate eventual improvement plans.
• Your work will be at least 50% on field, accompanying tour Team Leaders and Frontliners in their daily tasks, ensuring correct cascade down of the objectives and the way they are being achieved.
• One of your accountabilities will be to detect potential new business opportunities, distribute the workload accordingly and ensure the motivation of the entire team.  

Who we’re looking for 

• University degree: Business, marketing, economics or similar.
• Valid work permit for Spain.
• Driving license (held for at least 1 year).
• 5-7 years of professional experience with at least 3 years leading teams. 
• Solid background in sales environments (B2C and/or B2B).
• Proven track record in field sales and team performance management.
• Strong knowledge of the assigned territory is a plus.
• Excellent analytical and decision-making skills.
• Strong leadership and team management capabilities.
• Results-driven mindset with strong customer orientation.
• Availability and motivation to spend 50% of working time in the field.

What We Offer

Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: to deliver a smoke-free future.

Please note that only on-line applications will be taken into consideration.