Position Title:  Product Owner Commerce

Be a part of a revolutionary change!

At PMI, we’ve chosen to do something incredible.

With huge change comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions in a space that allows you to move your career forward in endlessly different directions.

The Smoke-Free Product function is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver smarter, science-backed alternatives to millions of adults around the world who would otherwise continue to smoke.

It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future.

Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives.

Commerce is growing and represents today a critical piece of our omnichannel engine. Our ambition is to build the best-in-class Commerce capabilities consistently serving and elevating the digital channels with digital journeys, consumer acquisition & retention programs, latest Commerce features, and innovative solutions.

For our team, we are looking for a Product Owner for the Commerce Digital Products. You will work with diverse cross-functional teams and will be accountable for all Product Owner activities: defining the vision, delivering the roadmap for the product by overseeing the development & implementation, and managing communication with partners, all the while making sure the customers’ needs are met!

You will report to the Commerce Product Group Manager and will own one of multiple Products within the Commerce product group.

Accountabilities:

• Product Management: Engaging with SPOCs to ensure product capabilities meet customer needs, aligning the product roadmap with strategy, and driving product adoption.
• Customer Focus: Supporting the Digital Product Manager in understanding and representing customer needs through market research and insights.
• Demand Management: Aligning the product roadmap with strategy, collaborating with other product teams, and translating requirements into actionable items.
• Backlog Management: Owning and prioritizing the product team backlog, refining and updating it regularly, and defining acceptance criteria for user stories.
• Delivery Management: Managing risks and dependencies, finalizing release schedules and milestones, and ensuring visibility throughout the product lifecycle.
• Performance Management: Defining value metrics and KPIs, monitoring service and product performance, and adhering to compliance and best practices.
• Financial Management & Tracking: Monitoring and maintaining financial records for compliance and audit, assisting with financial planning and budgeting, and collating financial data for decision-making.

Experience:

• 5+ years' experience as a Digital Commerce Product Owner or equivalent (experience with SAP Hybris Commerce Cloud is a plus).
• Proven success in overseeing all elements of the product development lifecycle.
• High effectiveness in managing cross-functional teams.
• Ability to manage a cross-functional team in a complex matrix organization.
• Technical background (e.g. solution architecture), business analyst and business design experience(s) are a plus.

Skills and Competencies:

• Lean/Agile Leadership and Ways of Working: Skills and abilities required to effectively lead and manage teams using Lean and Agile methodologies, and practices needed to effectively implement Lean and Agile methodologies within a product team.
• Product Discovery & Design: Understanding user needs and creating products that meet those needs.
• Product Management: Overseeing the development and lifecycle of a product.
• Cost & Value Management: Overseeing and controlling the costs associated with developing and maintaining a product.
• Uncertainty Management: Handling and mitigating risks and uncertainties during product development.
• Stakeholder Management: Effectively engaging and managing individuals or groups who have an interest in the product.
• Impact Analysis: Assessing the effects of a product or a change to a product.
• Testing Skills: Both manual and automated testing to ensure the product meets quality standards.
• Process Optimization: Refining and enhancing processes to improve efficiency, reduce waste, and ensure high-quality outcomes.
• Communication & Training: Effectively conveying information about a product to various stakeholders.
• Problem Solving: Identifying, analysing, and resolving issues effectively and efficiently.

Recommended Certifications: Leading SAFE, SAFe Product Owner/Product Manager.

WHY SHOULD YOU JOIN US?

At PMI, we believe success to be fuelled by our employees, depended on them coming to work every single day with a sense of purpose and an appetite for challenge. We are a people first organisation committed to empowering you to take risks, grow and explore. Here’s what sets us apart:

• We’re redefining the big picture of well-being and personal development. We seek the best professionals but recognize them as parents, caregivers, family, and community members. We look after each other and care for our people, so wherever you join us around the world, we’re committed to providing the type of benefits only a company like PMI can offer
• Being the fastest learning organization in the world is core to our culture, so we invest significantly in developing our people. From mentoring to technical certifications, stretch roles, soft skills development, and executive education, we help our people develop the skills they need to do their best work and create their own unique impact.
• At PMI, we believe diversity and inclusiveness are essential to every industry. We’re proud that our culture is built upon strong corporate values, a foundation of respect and belonging, and a commitment to diversity and inclusion that welcomes a variety of skill sets, backgrounds, and experiences.

Every single employee is part of our Transformation journey. Join us and pursue your ambitions – our staggering size and scale provides endless opportunities to progress. If our culture and mindset resonate with you, we look forward to receiving your application and getting to know you.

Together, let’s deliver a smoke free future!

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