Position Title:  Director IT Domain Architecture

Job Title: Director Tech Operations Architecture

Department: PMI Tech Operations

Reports To: VP PMI Tech Operations

Role Mission

The Tech OPS Architecture Director provides direction, vision, and leadership for the end‑to‑end Operations technology landscape—encompassing Engineering, Manufacturing, Supply Chain, Procurement, Track & Trace, Leaf, Sustainability, Product development —and ensures that architecture strategies, models, and roadmaps consistently enable business outcomes at scale.

Operating at the intersection of business capability design, technology architecture, digital operations and Tech delivery, this role ensures OPS technology choices are aligned with PMI’s long‑term business, regulatory, and modernization objectives.

The role defines and governs the target-state architecture for AI-enabled Operations across Manufacturing, Supply Chain, Quality, and Engineering Operations. The Director Tech Operations Architecture will architect secure, compliant, and scalable platforms (data, MLOps, AIOps, edge/IoT, etc.), accelerate high-value AI use cases (computer vision, predictive maintenance, intelligent copilots, etc.), and ensure seamless interoperability with MES, QMS, ERP, WMS/TMS, and OT/IoT systems.

The role anticipates industry and technology trends, translates them into actionable value propositions and standards for the OPS ecosystem (e.g., MES, QMS/LIMS, WMS /APS, S2P, industrial IoT/OT, etc.), and safeguards architectural integrity through effective governance, processes, and tools. The role acts as the primary architecture integrator for Tech OPS, driving the definition of the target OPS application landscape, to facilitate the application modernization and rationalization.

The Director leads and develops a high‑performing architecture organization (Domain Architects and Solution Architects), builds strong partnerships across business and Tech stakeholders, and steers external partners – so that technology choices are evidence‑based, standards‑aligned, and value‑focused.

Main Responsibilities and activities

1. Architecture Strategy & Roadmaps

• Define and steer Tech OPS architecture strategy, reference models, and multi‑year roadmaps for the domain in scope—anchored in business capabilities and sustainable technologies
• Assess technology trends and translate them into standards, patterns, and guardrails that accelerate value delivery while managing risk.
• Drive application rationalization to help the platforms on the technical‑debt management; converge on core global platforms while permitting purposeful local differentiations.

2. Business Engagement & Value Enablement

• Engage Operations leaders to map capabilities and prioritize architectural epics and investment.
• Shape decisions by presenting option analyses and NFR implications (reliability, scalability, performance, cybersecurity/OT safety), ensuring designs address operational constraints.
• Align global and local by governing solution choices across regions/plants and ensuring portability and reuse of components (templates, accelerators, patterns).

3. Architecture Governance & Compliance

• Establish and enforce OPS architecture principles, ensuring their adherence across platforms by running architecture boards to approve domain and solution designs; monitor conformance and manage exceptions with clear risk visibility.
• Manage risk and change in a fast‑evolving operations context; ensure compliance with internal standards and external regulations (e.g., quality, safety, traceability), working closely with Security, Compliance, and Ops.

4. Team Leadership – Domain & Solution Architecture

• Lead, develop, and coach a team of Domain Architects and Solution Architects; set priorities, manage capacity, and foster a culture of business-oriented, critical thinking, continuous learning, innovation, and autonomy.
• Build and foster an operating model where the Domain Architects:
• Act as the planning, integration, and communication focal point for new solutions within their domain.
• Provide architecture services insights; work on high‑level, cross‑functional initiatives ensuring alignment with business and IT strategies.
• Guide solutions within scope of the domain, providing oversight of more detailed solution architectures that are project/implementation‑driven.
• Provide oversight and leadership to Solution Architects in the domain.
• Curate input from the architecture community to establish principles, standards, and patterns leveraged across IT products, aligned to enterprise direction.
• Build and foster an operating model where the Solution Architects:
• Own solution design and development across systems/platforms/applications to address business needs.
• Serve as technical experts on design, development, and implementation requirements.
• Ensure compatibility, interoperability, stability, usability, and performance of solutions.

5. Stakeholder & Partner Management

• Advise and influence senior stakeholders; build strategic relationships internally and with key external partners to evolve the OPS architecture and accelerate delivery.
• Communicate progress, risks, and trade‑offs with clarity; ensure programs deliver on time, within scope, and on budget, in partnership with PMO and product/engineering leads.

Key Competencies

1. Leadership & behaviors

• Enterprise Architecture Leadership: sets vision, frames choices, and steers toward a coherent future OPS landscape; skilled at capability mapping and reference architecture leadership.
• Business Partnership: engages Operations leaders with a value & evidence mindset; translates operational goals into target architecture and executable roadmaps.
• People Leadership: attracts, develops, and retains talent; leads through influence across global/regional/local teams and vendors; fosters a flexible, agile, and innovative culture.

2. Technical & Domain

• Operations Architecture across main commercial packages in the domains in scope.
• Architecture Design & Governance: enterprise and solution architecture, standards/patterns, integration, resiliency, and NFRs.
• Application Portfolio Management & Tech Debt: rationalization, modernization, lifecycle management.

3. Qualifications

• 10+ years in Information Technology with expertise across multiple architecture domains.
• 6–10+ years leading teams and managing resources in complex environments.
• Advanced degree preferred (Masters/MBA/Doctorate) in Computer Science, Information Technology, or related field.