Position Title:  Sr Tech Solution Architect AI (Copilot Studio)

MAKE HISTORY WITH US!

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future. 

With huge change, comes huge opportunity.  So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and you will have the space to move your career forward in many different areas/directions.  

IT at PMI 

PMI’s journey to a smoke-free future implies a shift from a tobacco manufacturer to a science and technology-based consumer facing organisation. 

Such a shift creates an abundance of unique and transformative IT projects to match all levels of skills and ambitions. You’ll feel like you’re working in a start-up – with the freedom to shape and define the future of digital, but with the support and scope of a vast global business. You’ll get a chance to work with cutting-edge technologies (e.g., Cloud, APIs, AI) as well as management practices (e.g., Agile, Design Thinking, Product Management).  Our environment is fast-paced and highly collaborative.  If you want the freedom to find new ways to connect with consumers, there’s no better place to progress your career. 

Digital at PMI is dynamic, diverse, and disruptive. Join us and become a part of a top talent team where you can bring new ideas to life in a global function that is a key driver of the success of our business. 

Joining Technology & Platform Engineering 

The Technology & Platform Engineering (T&PE) is a group of IT experts who are passionate about ushering PMI into a smoke free future through technology. From best-in-class cloud infrastructure to leading-edge software engineering, this diverse multicultural group provides the future-proof technology foundations powering Philip Morris International’s digital transformation. Inspired by digital-born companies, we have adopted new ways of working where self-organized teams and empowered individuals are the norm.  

What’s the purpose of this role? 

We are seeking a highly skilled and deeply motivated GenAI Solution Architect with extensive experience in Microsoft Copilot Studio and Power Platform and with solid understanding of alternative AI platforms to join our Generative AI and Automation team. The candidate will be responsible for defining, documenting, and regularly reviewing architecture, security frameworks, lifecycle processes, and governance principles for our technology components. This role is key in ensuring security, integrity and scalability of the environments meant to provide a solid, trusted and smooth functioning foundation for a variety of agents and automated solutions our aggressive GenAI strategy is driving.

Your day-to-day 

• Define, document, and review architecture, security frameworks, lifecycle processes, and governance principles for Microsoft Copilot Studio and Power Platform
• Validate major component changes and conduct necessary PoCs and pilot projects, design and document processes and support engineers and service integrators during deployment and in critical incident resolution
• Maintain the Product’s conceptual integrity and guide the Product team on new technology, providing expert advice and true technology leadership within the team
• Advise Product Managers and Owners on the roadmap and product vision
• Understand and document license requirements and credit consumption guidelines
• Define high-level feature configurations, including access model, security access, environment strategy and usage and compliance monitoring methodology
• Validate testing and monitoring strategies defined by engineers
• Manage serious technical impediments and remove architectural concerns.
• Act as a technical mentor for product teams
• Build and maintain orchestration between different components, vendors, and stakeholders

What is needed to succeed in this Role? 

• Minimum Bachelor's degree in Computer Science, Information Technology, or a related field
• 3-5 years progressive experience in solution architecture
• 2-4 years working with Power Platform and Microsoft Copilot Stack
• In depth understanding of GenAI solutions, focused on Microsoft Copilot Studio and Azure AI Foundry and solid understanding of other relevant AI stacks, Anthropic, OpenAI, Google and Amazon

Desirable Skills & Competencies

Technical Skills

• Expert in Microsoft Copilot Studio, custom copilots, actions, plugins, and orchestration models
• Deep expertise in Power Platform, including Dataverse schema design, Power Apps architecture, Power Automate orchestration and premium connectors and Power Platform ALM strategies
• Strong understanding of Microsoft Entra ID, Workload identities, Conditional access, App registrations & permissions and OAuth/OIDC patterns
• Skilled or at least deeply familiar with Enterprise Integration Patterns like REST APIs, webhooks, service buses, event-driven architecture and cloud integration

Cross-Vendor AI & Agentic Thinking

• Knowledge of agent frameworks, multi-agent collaboration, and tool-using agents
• Understanding of AI governance, responsible AI, and compliance frameworks
• Ability to articulate differences between major GenAI stacks including granular capabilities, trade-offs, and enterprise implications

Soft Skills & Leadership

• Ability to communicate with different audiences, both with deep technical articulation and high-level executive abstraction
• Strong stakeholder management within technology teams and across business units and geographies
• Experience working in agile product models and with tools like Atlassian suite
• Ability to evangelize new technologies and drive enterprise adoption
• Systematic problem-solver with a strategic mindset
• Comfortable in highly regulated, complex, global enterprise environments
• Experience with LeanIX
• Exposure to TOGAF principles, TOGAF certification is a plus

WHAT WE OFFER YOU?

Important note: The benefits list depends on where the selected candidate will be hired: in Poland or in Portugal. We are open for both locations.

Benefits in Poland:

• Private medical and dental care, life insurance
• Hybrid model of work and flexible working arrangements (40% of office work and 60% of home office / month)
• Employee pension plan
• Lunch card, Multisport & Cafeteria program
• Wide range of trainings, language learning platform, further education and professional qualification support possibility
• Free bike and car parking for all employees

Benefits in Portugal:

• Permanent local contract with a competitive salary together with Tabaqueira’ s employee benefits
• Life and Health insurance
• Employee Pension Plan
• Hybrid working model (or fully remote)
• Growing opportunities within the Company, both at national and international level
• Very diverse and international work environment
• Wide range of trainings and further education and professional qualification support possibility

Key things to know before you apply

The relocation support is not available. 

At PMI we run the business in line with ethical principles and encourage SpeakUp culture. We care for equal chances and fair treatment. If you find anything that violates these principles in this job offer or the recruitment process, you may contact our Ethics and Compliance Team at PMIEthicsandCompliance@pmi.com.