Position Title:  Senior Team Lead Digital

MAKE HISTORY WITH US!

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

JOIN US!

WHO ARE WE LOOKING FOR?

• Proven track record in project management (preferably in global setups) and stakeholder management across multiple functions

• Leadership experience with ability to manage, coach and develop high-performing teams

• Strong problem-solving and strategic thinking capabilities to navigate complex, multi-market initiatives

• Experience with LMS solutions and Agile methodologies is a strong advantage

• Strong experience in digital ecosystems (Salesforce / DTE / LMS) with solid understanding of commercial processes

• High ownership, action-oriented mindset, and drive for results

• Excellent communication and influencing skills with ability to build strong cross-functional relationships

• Fluency in English (spoken and written)

WHAT WE OFFER YOU

• In this position you will earn no less than 17 500 PLN gross monthly

• Private medical and dental care, life insurance

• Subsidized meals in company canteens or Sodexo card

• Hybrid model work opportunity and flexible working arrangements

• Employee pension plan

• Multisport program

• Cafeteria program with various benefits

• Wide range of training, optional language classes, further education and professional qualification support possibility

• Free bike and car park for all employees

HOW CAN YOU MAKE HISTORY WITH US?

As a Team Lead Digital (FIELO), you will own and drive end-to-end operations of the FIELO (LMS - Learning Management System) ecosystem within GBS, ensuring high-quality delivery, scalability, and continuous improvement across global markets.

You will combine deep platform expertise with strong leadership to manage a team of configurators and act as a key enabler for Open Academy and other strategic programs.

1) Business operations

• Own FIELO BAU operations, including ticket management, workload planning, and delivery prioritization

• Ensure efficient configuration and deployment of key programs (e.g., Open Academy, IQOS Partner Certification)

• Optimize processes to improve delivery efficiency and service quality

2) Stakeholder management

• Act as the main point of contact for Indirect Retail, Brand Retail, Product teams, and markets

• Drive clear communication and alignment between stakeholders and delivery team

• Ensure transparency on priorities, timelines, and delivery expectations

3) Project Management & Delivery

• Coordinate end-to-end delivery of global and local initiatives within FIELO ecosystem

• Manage timelines, risks, and dependencies to ensure on-time delivery

• Proactively resolve blockers and drive solutions in a complex stakeholder environment

4) Team Leadership & Development

• Lead, coach, and develop a team of configurators

• Define clear priorities, ensure accountability, and support professional growth

• Drive consistency, quality, and continuous capability building within the team

5) Process & Capability Development

• Act as a Subject Matter Expert for FIELO processes and solutions

• Identify improvement opportunities and drive implementation of best practices (including Agile ways of working)

• Contribute to scaling and standardizing delivery model across markets

6) Operational Execution

• Oversee configuration and deployment of LMS & gamification capabilities in QA and Production environments

• Ensure quality validation across devices (desktop, mobile, tablet)

• Support content upload and configuration in line with FIELO technical standards

Please note that only on-line applications in English will be taken into consideration.

At PMI we run the business in line with ethical principles and encourage SpeakUp culture. We care for equal chances and fair treatment. If you find anything that violates these principles in this job offer or the recruitment process, you may contact our Ethics and Compliance Team at PMIEthicsandCompliance@pmi.com. Read more about Ethics&Compliance at PMI – here.