Position Title:  Senior Analyst B2C Age Verification

MAKE HISTORY WITH US!

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Job Purpose: As Analyst B2C Age Verification you will be the foundation of our business services team for age verification, working closely with our analytics team, internal and external stakeholders, to ensure we have market leading, compliant and effective age verification solutions deployed. You will monitor overall solution performance, support incident resolution and new market deployments and manage and maintain a backlog of solution enhancements. You will support monthly and quarterly business reviews and work closely with our analytics, OC Payments, Fraud and Age Verification Design & Strategy team on supplier relationship management, service enhancement and ongoing supplier evaluation and selection.

JOIN US!

WHO ARE WE LOOKING FOR?

• university degree preferably with Business, Commercial, Computer Science or Data focus;
• minimum 2 years of experience preferably in product or business analysis, data management or performance monitoring, operations, customer support, compliance or similar roles in a global corporate environment (experience in consumer retail or services, particularly with age restricted products or with an identity and age verification vendor would be a plus);
• strong analytical and innovative mindset with the ability to translate data into actionable insights and the drive to constantly expand knowledge;
• proven ability to own topics end‑to‑end and operate in a fast‑paced, global environment;
• excellent team player and successful collaborator, able to work on own initiative;
• confident communicator with strong stakeholder and supplier management skills;
• fluent in English (written and spoken);
• motivated to contribute to the growth of our RRP online business.

WHAT WE OFFER YOU?

• Highly competitive total package
• You will earn not less than 10,985 PLN per month 
• employee pension plan;
• private medical and dental care and life insurance;
• subsidized meals or Sodexo card;
• Excellent working environment
• remote and hybrid work opportunity
• flexible working hours;
• Commitment to continuous development and training
• professional qualification
• language classes,
• further education
• Other benefits
• multisport program;
• cafeteria program;
• free bike and car parking for all employees.

HOW CAN YOU MAKE HISTORY WITH US?

• Monitor daily Age Verification solution performance across markets, channels and methods,

• Identify trends and performance risks, lead incidents analysis in collaboration with internal and external stakeholders,

• Represent the HAV Operations team in regular meetings with internal and external stakeholders, prepare and lead monthly overview of HAV capabilities’ performance,

• Create, validate and publish Age Verification performance reports in collaboration with the analytics team,

• Regularly provide stakeholders with a clear, data‑driven view of operational performance, risks and opportunities,

• Maintain a backlog of solution enhancement and optimizations and work with internal, market, and supplier stakeholders on a roadmap to test and deploy,

• Monitor and oversee supplier Service Level Agreements, escalate and ensure effective and timely resolution,

• Monitor and oversee supplier incident management and resolution of open bugs/tickets.

Please note that only on-line applications will be taken into consideration.

Only selected candidates will be contacted