Position Title:  Order to Invoice Product Lead

MAKE HISTORY WITH US!

Be a part of a revolutionary change.

At PMI, we’ve chosen to do something incredible. We’re transforming our business and building our future on smoke-free products. With big changes come big opportunities – you’ll enjoy the freedom to dream up and deliver better, brighter solutions with the space to make a huge impact and propel your career forward. If you’re creative, courageous and ready to take risks – we await for you.

JOIN US! We’re currently looking for an experienced Order To Invoice Product Lead, holding:

• Master’s (or Bachelor's degree) or equivalent experience in Business Administration, Information Systems, or a related field. Advanced degrees or certifications in relevant areas are an advantage
• Minimum 5 years’ experience in O2C environment with the focus on Order Management and Invoicing (incl. claims and returns) area, preferably with SAP (ERP) R3/S4
• Experience in business process analysis, process mapping, and documentation
• Strong analytical, problem-solving, communication, interpersonal skills, with “questioning status quo” attitude.
• Strong analytical skills with experience in collecting data and designing process improvements (Excel, Microsoft Visio, Signavio)
• Organizational agility and prioritization
• Experience in agile ways of working and the mechanism of agile project execution
• Ability to transform data into engaging narratives
• Experience in process mining tools will be an asset (preferably Signavio)
• Fluency in English (both written and spoken).

RESPONSIBILITIES in the role:

As an OTC Product lead you will assess, document and support the standardization of business processes to enhance operational efficiency and effectiveness, including detailed analysis, process mapping and providing ongoing support to ensure smooth to the standardized E2E global process. Support implementation of new processes in the pilot markets. Facilitate continuous improvement. You will be also involved in design the process templates for S4 transformation in O2C.

You will:

• Analyze and map current O2C processes, identify and address inefficiencies and areas for improvement in close collaboration with IT team and service teams
• Collect and analyze data related to O2I processes to identify trends and opportunities for automation and innovation
• Evaluation of ad-hoc change requests from the market and determine the necessity and prioritization of the requested change
• Perform data analysis-to-insight. Break down problems, carry out deep-dives and generate findings which are translated into actionable output and business value
• Co-create and develop a standardized E2E O2C global template with respect to Order Management, Invoicing, Claims & Returns processes
• Perform a gap analysis between current processes and proposed standardized processes to identify areas of change
• Document and map out all variations in the O2C process at a market level to identify commonalities and differences
• Provide support from a functional business process perspective during the design, implementation and roll-out of a technology solution

WHAT WE OFFER YOU?

• Excellent growth opportunity, working with multiple Customers across PMI
• Private medical and dental care, life insurance
• Subsidized meals in company canteens or Sodexo card
• Hybrid model work opportunity and flexible working arrangements
• Employee pension plan
• Multisport program
• Wide range of trainings, optional language classes, further education and professional qualification support possibility
• Free bike and car parking for all employees