Position Title: OPEN Administration & Compliance Specialist (Digital Specialist)
Krakow, MA, PL, 31-982
*Please note that the functional job title is Digital Specialist
MAKE HISTORY WITH US!
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
We are seeking a highly organized and detail-oriented professional to manage administrative, compliance, and data-related processes for the OPEN platform. This role involves coordinating database updates, managing tax and legal workflows, supporting campaign and activity execution, and ensuring smooth collaboration across internal teams and external stakeholders.
JOIN US!
WHO ARE WE LOOKING FOR?
- Advanced proficiency in MS Office, especially Excel (pivot tables, Power Query, charts, formatting)
- Strong analytical skills and problem-solving abilities
- Proficiency in English (minimum B2 level in speaking and writing) and Polish (min. B2)
- Excellent communication and organizational skills
- Experience with Salesforce and Marketing Cloud will be an asse
- Experience using SAP for order creation and administration
- Experience in document administration, settlements, and enforcement process support
- Knowledge of budgeting and documentation workflows (ICERTIS, SAP)
- Ability to collaborate with multiple stakeholders (internal departments, agencies, legal and tax teams)
- Well-organized, accurate, and self-driven
WHAT WE OFFER YOU?
- Private medical and dental care, life insurance
- Sodexo lunch card
- Hybrid model of work (40% of working in the office and 60% of working from home/month) and flexible working arrangements
- Employee pension plan
- Multisport program
- Cafeteria program
- Wide range of trainings, optional language classes, further education and professional qualification support possibility
- Free bike and car parking for all employees
HOW CAN YOU MAKE HISTORY WITH US?
1. OPEN Administration & Database Management
- Update flex parameters (e.g., contract type, indirect classification).
- Anonymize user accounts based on FF requests.
- Prepare process and system manuals.
- Generate premium codes and manage audience creation.
- Extend or reschedule tasks and manage OM/user orders.
2. Tax & Compliance
- Support PIT-11 reporting and discrepancy verification.
- Conduct monthly internal control for Open Coins.
- Process retailer cash payout requests via OPEN (prepare payout lists for OSF).
3. Data & Budget Management
- Handle transaction data and OPEN budget tracking.
- Create vendor orders in Coupa and update budget files.
- Manage invoices in SAP and generate tax identification numbers.
- Prepare basic platform analytics (e.g., user statuses, POS performance).
4. KA & LKA Administration
- Archive agreements and regulations.
- Estimate budgets and plan reserves.
- Consult settlements with KAMs and LKA SPVs.
- Prepare agreements for dispatch and submit payment requests.
- Settle bundle offers, codes, and discount returns.
- Track document circulation and issue settlement notes.
5. Activity Management
- Design mechanics and rules for activities; prepare briefs.
- Settle receipt-based activities.
- Prepare materials for activity launches (e.g., product lists, receipts).
6. Legal & Contractual Workflows
- Manage ICERTIS entries and approval tracking.
- Draft and consult KA/LKA agreements (legal/tax).
- Draft B2B and KA channel regulations for consumer and incentive activities.
7. Enforcement Process
- Verify current enforcement orders and prepare responses.
- Consult selected cases with Legal and send documents via Polish Post.
8. Other Responsibilities
- Handle escalations and consumer complaints related to HnB/CC offers.
- Participate in status meetings (OPEN team, Trade Activation, 1-2-1s).
- Attend field days, joint visits, and market checks.
Please note that only on-line applications will be taken into consideration.
Each person who sends the application will receive information about its status.
#Li-hybrid