Position Title: Lead Indirect eCommerce Business Analyst
Krakow, MA, PL, 31-982
MAKE HISTORY WITH US!
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
JOIN US!
Purpose of the job:
The Lead Indirect eCommerce Business Analyst EU plays a critical role in enabling data-driven decision-making across the Indirect eCommerce channel. The position provides timely insights, robust reporting, and performance tracking to guide digital strategies and support PMI’s progression toward a smoke-free future. The analyst collaborates closely with regional BI, market teams, digital functions, and the IR eCommerce Intelligence Lead to ensure high-quality data flows, optimized dashboards, and actionable insights.
Your ‘Day to Day’
1. Insights & Recommendations
· Deliver actionable insights on smoke-free product performance in the Indirect eCommerce channel.
· Identify performance gaps and business opportunities to support commercial/digital teams and partners.
2. Reporting & Dashboarding
· Develop and maintain accurate, timely KPI dashboards and ad-hoc analytical reports using tools such as Power BI.
· Ensure reporting consistency and clarity for both technical and non-technical audiences.
3. Performance Tracking
· Analyze channel performance data, ensuring accurate KPI calculation across markets.
· Support governance meetings with data-driven insights and standardized reporting inputs.
4. Data Management & Integration
· Manage data collection, ingestion, processing and reporting from multiple sources, including Similar Web, offtake data, and internal systems.
· Collaborate with BI teams at market, regional, and OC levels to automate data pipelines and improve data quality.
5. Project Participation
· Represent eCommerce performance in cross-functional projects at market and global levels.
· Ensure analytical requirements and reporting needs are met in new initiatives.
6. Collaboration with Data & Intelligence Teams
· Work closely with the IR eCommerce Intelligence Lead to enhance pipelines, improve reporting efficiency, and standardize analytics frameworks.
· Support cross-functional teams (CX, Marketing, Sales, Planning) with data-driven insights.
Who We’re Looking For
Education
· Bachelor’s or Master’s degree in Business Administration, Economics, Engineering, Computer Science, Applied Mathematics, or a related field.
Experience
· 2–3 years of experience in business intelligence, data analysis, or similar roles.
· Experience in FMCG, digital commerce, sales, or marketing environments is preferred.
Technical Skills
· Proficiency in Power BI and advanced Excel.
· Strong SQL querying capabilities.
· Familiarity with Snowflake and data warehousing concepts; exposure to machine learning tools is a plus.
· Experience in data integration and automation.
Analytical & Strategic Thinking
· Ability to interpret large, diverse datasets to uncover performance insights and opportunities.
· Strong analytical mindset with focus on accuracy and clarity.
Communication & Collaboration
· Ability to translate complex data into clear, actionable recommendations for non-technical stakeholders.
· Strong stakeholder management capabilities across CX, Marketing, Sales, and Planning.
Business Acumen
· Understanding of commercial KPIs and Indirect eCommerce dynamics.
· Ability to support strategic decision-making with structured, insight-led analysis.
What We Offer
· Opportunity to impact the future of Indirect eCommerce during a critical transformation phase.
· You will earn not less than PLN 17,108 per month
· A collaborative, international environment with opportunities for professional growth.
· Hybrid working model.
· Private medical and dental care, life insurance, employee pension plan.
· Pluxee lunch card, cafeteria program including Multisport.
· Access to world-class training and certification support (e.g., CIMA, ACCA).
· Free onsite bike and car parking.