Position Title: Intern in Data, Insights & Analytics with Qualtrics
Krakow, MA, PL, 31-982
MAKE HISTORY WITH US!
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to build a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
JOIN US!
WHO ARE WE LOOKING FOR?
We are looking for a motivated and detail-oriented intern to support our team in creating, configuring, and deploying Qualtrics surveys, as well as working with data used in Consumer Research projects.
- 4th–5th year student or recent graduate (up to 6 months), preferably in analytics, business, IT, or related fields.
- Willingness to learn Qualtrics, with basic knowledge of online survey tools (Qualtrics or Medallia is a plus)
- Basic understanding of HTML/CSS/Java Script is an advantage.
- Strong analytical thinking and problem‑solving skills.
- Interest in Consumer Research, Customer Experience, digital tools, and process automation.
- Fluency in English, with the ability to communicate effectively in a business environment.
- Strong teamwork, communication skills, and proactive attitude.
- Accuracy, independence, and ability to work in a dynamic environment.
- Initial experience with data, dashboards, or survey creation is a plus.
WHAT WE OFFER YOU?
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In this position, you will earn no less than PLN 34 gross per hour
- Internship for a duration of 6 months that can be extended up to 12 months
- An exciting journey as a member of the Data Insights & Analytics Team, learning and building experience in the field
- Multisport card subsidy
- Access to internal training platforms, including a language-learning platform
- An opportunity to gain experience in survey creation, field work monitoring, KPI development, and results analysis.
- A possibility to strengthen your experience working in a diversified environment, cooperating with business partners from various geographies and representing different PMI businesses
- Interesting data-driven projects in the spirit of ‘insights to action’
- Support of experienced colleagues working in a ‘no-judge’ environment (we do not assume you are fully knowledgeable with all tools or methods, and we respect everyone’s opinion equally, nonetheless the position title)
HOW CAN YOU MAKE HISTORY WITH US?
Key Responsibilities
Survey Development & Quality Checks
- Create and configure surveys (questions, logic, distribution).
- Perform quality checks (logic, display, data validation).
- Support issue investigation and troubleshooting.
Data & Documentation Support
- Prepare data exports and conduct initial analyses.
- Document bugs, requests, and suggested improvements.
- Update operational documents (SOPs, checklists, deployment plans).
Operational & Project Support
- Support deployment planning and preparation of project materials.
- Collaborate with markets and stakeholders on simple operational tasks regarding the surveys.
Analytics & Continuous Improvement
- Read and interpret survey data.
- Contribute to insights‑to‑action initiatives.
- Suggest and support improvements to survey and operational processes.
- Help develop best practices for working with Qualtrics.
A condition of commencing the internship with a chosen candidate is that the candidate possesses valid documents authorizing legal residence and work in the territory of the Republic of Poland for the entire duration of the internship. The company reserves the right to verify these documents before signing the contract.
Each person who sends the application will receive information about its status.
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