Position Title:  Indirect Retail NPS Executive

MAKE HISTORY WITH US!

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

JOIN US!

WHO ARE WE LOOKING FOR?

· 3+ years’ experience in the digital, commercial, sales, B2B analytics or related domain

· Strong retailer-centric mindset combined with the ability to tell stories with data to reduce retailer pain points

· Excellent written, verbal and presentational skills in English

· Strong influencing and interpersonal skills - ability to challenge status quo

· Very good project management

· Strong team commitment and results delivery orientation

· Agile learner with strong action orientation and drive for results

· Proficient in handling MS Office. PMI systems knowledge is a plus

WHAT WE OFFER YOU?

• Private medical and dental care, life insurance

• Sodexo (lunch) card

• Hybrid work opportunity and flexible working arrangements

• Employee pension plan

• Multisport program

• Wide range of trainings, optional language classes, further education and professional qualification support possibility

• Free bike and car parking for all employees

HOW CAN YOU MAKE HISTORY WITH US?

• Business Operations: Acts as a NPS expert for assigned markets/regions; actively contributes to the business decisions on the market level by providing analysis coming from the retailer's feedback

• Stakeholder Management: Closely collaborates with multiple business functions such as but not limited to Markets, Regional representatives, 3rd parties' representatives & All Key Stakeholders to support operational requirements and contribute to the growth of the business

• Efficiency and Optimization: Ensure best practice sharing's and standardizations among clusters/markets. Takes part in continuous improvement initiatives to ensure process standardization, automations, digitalization and transformation

• Deployment: Leading the deployment of the new markets, following the agreed timelines to reach global KPI’s. Supporting the markets with the 3rd party vendor communications and sharing the best practices across the markets to ensure markets success and high quality of data received from the survey

Please note that only on-line applications will be taken into consideration.

Only selected candidates will be contacted.

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