Position Title:  Credit to Cash Product Lead

MAKE HISTORY WITH US!

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

JOIN US!

WHO ARE WE LOOKING FOR?

· Master’s (or Bachelor's degree) or equivalent experience in Business Administration, Information Systems, or a related field. Advanced degrees or certifications in relevant areas are an advantage

· Minimum 5 years’ experience in O2C environment with the focus on Accounts Receivable/ Cash Application, Credit Management, Collection (incl. disputes) area, preferably with SAP (ERP) R3/S4

· Experience in business process analysis, process mapping, and documentation

· Strong analytical, problem-solving, communication, interpersonal skills, with “questioning status quo” attitude.

· Strong analytical skills with experience in collecting data and designing process improvements (Excel, Microsoft Visio, Signavio)

· Organizational agility and prioritization

· Experience in agile ways of working and the mechanism of agile project execution

· Ability to transform data into engaging narratives

· Experience in process mining tools will be an asset (preferably Signavio)

· Fluency in English (both written and spoken)

WHAT WE OFFER YOU?

· Being part of a once in a lifetime transformation and potential to shape the future of the company during the journey to a smoke-free future

· Very diverse and international work environment

· Private medical and dental care, life insurance, employee pension plan

· Sodexo Lunch card (250 PLN), Cafeteria program including Multisport card

· Hybrid working model in Krakow office (8 days per month in the office)

· Free bike and car parking for all employees

HOW CAN YOU MAKE HISTORY WITH US?

As an OTC Product lead you will assess, document and support the standardization of business processes to enhance operational efficiency and effectiveness, including detailed analysis,

process mapping and providing ongoing support to ensure smooth to the standardized E2E global process. Support implementation of new processes in the pilot markets. Facilitate continuous improvement. You will be also involved in design the process templates for S4 transformation in O2C.

You will:

· Analyze and map current Credit to Cash processes, identify and address inefficiencies and areas for improvement in close collaboration with IT team and service teams

· Collect and analyze data related to C2C processes to identify trends and opportunities for automation and innovation

· Evaluation ad-hoc change requests from the market and determine the necessity and prioritization of the requested change

· Perform data analysis-to-insight. Break down problems, carry out deep-dives and generate findings which are translated into actionable output and business value

· Co-create and develop a standardized E2E O2C global template with respect to AR & Cash Applications, Credit & Collection processes

· Perform a gap analysis between current processes and proposed standardized processes to identify areas of change

· Document and map out all variations in the O2C process at a market level to identify commonalities and differences

· Provide support from a functional business process perspective during the design, implementation and roll-out of a technology solution