Position Title:  Coupa Support Expert

Date:  Aug 6, 2025
Requisition ID:  14758
Work Location: 

Krakow, MA, PL, 31-982

MAKE HISTORY WITH US!

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and space to move your career forward in endlessly different directions.

JOIN US!

WHO ARE WE LOOKING FOR?

 

  • A team member with minimum 2-years’ experience with application management area in a multi-national environment, preferably in Source to Pay area
  • A team player, eager to learn new skills and able to grasp new concepts quickly
  • An action-oriented problem solver with analytical skills and proactive approach
  • A candidate with strong communication skills and solid customer focus, not afraid of interacting with stakeholders from different cultures and organization levels
  • An agile person with continuous improvement mindset, open for new challenges in a fast-paced environment
  • A candidate able to work independently and set priorities, delivering results within agreed timeframe
  • Coupa, SAP or other ERP systems functional knowledge or Coupa certifications would be an asset
  • A candidate fluent in English both written and spoken
  • A person with very good command of MS Office suite (Excel, Word, Power Point)
  • A person familiarized with Agile methodologies and tools like Service-Now and Jira

 


WHAT WE OFFER YOU?


  • Private medical and dental care, life insurance
  • Lunch Sodexo card to be used in the canteen or outside
  • Office or hybrid working model with flexible working arrangements (40% of office work and 60% of home office / month) 
  • Employee pension plan
  • Multisport program
  • Cafeteria with various benefits
  • Free bike and car parking for all employees

 


HOW CAN YOU MAKE HISTORY WITH US?

  • Join the unique, global team who translates the business needs into system configurations to be implemented by IT admins
  • Work in a diverse environment with team colleagues located in Krakow, Surabaya & Buenos Aires
  • Closely and effectively collaborate with internal stakeholders (e.g., Process and Product Owner, IT Team, other P2P streams) and the Coupa system provider
  • Become a contact point supporting Coupa users in their system related queries, resolving the requests raised
  • Enhance your IT knowledge by analyzing the root causes of integration issues and proposing the solutions
  • Contribute into system governance by executing controlling reports and system access granting
  • Support system development & optimization by managing new releases, assessing enhancements, and testing the system changes
  • Analyze and present data to support business insights & decision making
  • Act as SME in the satellite projects & initiatives where Coupa advisory needed


Please note that only on-line applications will be taken into consideration.
Only selected candidates will be contacted.

#Li-Hybrid