Position Title:  Retail Team Manager

Retail Team Manager

Retail Team Manager | Swedish Match (PMI U.S.)
Help build a smoke-free future. Swedish Match, a Philip Morris International (PMI) affiliate and maker of ZYN nicotine pouches, is seeking a Retail Team Manager to lead sales and execution activities within an assigned territory. This player-coach role combines team leadership with direct account management, driving retail sales, distribution, merchandising, promotional execution, and customer growth strategies.
Key Responsibilities
•    Lead, coach, and develop a team of sales representatives to achieve regional business objectives.
•    Manage assigned retail and wholesale accounts while executing strategic business plans.
•    Drive product distribution, merchandising excellence, promotional execution, and product freshness standards.
•    Analyze market, sales, and customer data to identify growth opportunities and develop action plans.
•    Ensure effective routing, call coverage, and execution across the territory.
•    Monitor business performance, communicate goals, and implement corrective strategies when needed.
•    Collaborate with cross-functional teams, including Business Development and Strategic/Key Account Managers.
•    Support recruiting, onboarding, performance management, and development planning for team members.
•    Maintain accurate reporting of retail and account metrics.
•    Foster a culture of integrity, accountability, collaboration, and high performance.
Qualifications
•    Bachelor’s degree preferred.
•    3-5+ years of experience in retail sales, wholesale grocery, route sales, or related fields.
•    Proven leadership, coaching, planning, organizational, and team management skills.
•    Strong communication, presentation, and analytical abilities.
•    Experience using Microsoft Office (Excel, PowerPoint, Word, Outlook), Salesforce, syndicated data, and sales analytics tools.
•    Fluent in English and legally authorized to work in the United States.
Compensation
Annual base salary: $90,000 - $120,000
PMI is an Equal Opportunity Employer committed to fostering an inclusive workplace and advancing a smoke-free future.