Position Title:  Supervisor Fulfillment CAM South (Supply Chain)

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Wherever you join our crucial 47,000-strong Operations team, you’ll have the opportunity to make an impact. PMI’s shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges – in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning.

As Supervisor Fulfillment you will ensure the effective execution of fulfillment and warehousing operations for CAM South, supporting timely customer deliveries, inventory accuracy, and compliance with PMI standards, procedures, and Track & Trace requirements. Provides hands-on operational and administrative support, delivering day-to-day fulfillment and warehouse activities.

Your day to day: 

• Execute daily fulfillment and warehouse operations, including shipping, receiving, inventory control, and materials handling, in line with established procedures and service level expectations.

• Ensure accurate and timely dispatch of finished goods to customers, supporting on-time delivery performance.

• Maintain efficient and compliant storage of inventory, ensuring accuracy and integrity of stock.

• Support the implementation of initiatives aimed at optimizing storage, transportation, and supply of components to production or distribution points.

• Maintain accurate inventory records and transactional data within warehouse and enterprise systems.

• Monitor delivery performance and identify deviations, escalating issues according to defined escalation paths.

• Ensure compliance with Track & Trace, quality, safety, and standard operating procedures.

• Collaborate with internal stakeholders (Customer Service, Supply Planning, Logistics) to ensure continuity of operations.

• Provide operational support in the coordination and follow-up with logistics and transportation service providers.

Who we’re looking for:

• Bachelor’s degree or technical studies in Logistics, Supply Chain, Operations, Industrial Engineering, or related fields.
  Equivalent technical education combined with relevant operational experience may be considered
• 4-5 years of experience in fulfillment, warehousing, logistics, or supply chain operations.
• Hands-on experience supporting daily warehouse activities, such as shipping, receiving, inventory control, and materials handling.
• Exposure to working with Warehouse Management Systems (WMS) or ERP transactional modules.
• Experience operating under standard operating procedures (SOPs) and compliance-driven environments.
• Basic experience interacting with logistics service providers or transportation partners.
• Experience supporting regional or multi-country operations is an advantage

What we offer

Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.

• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.

• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.

• Take pride in delivering our promise to society: to deliver a smoke-free future.