Position Title: IT Analyst
Guadalajara, JAL, MX, 45050
BE A PART OF A REVOLUTIONARY CHANGE
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
If you’re a forecaster and forward-thinker, you can make a huge impact, creating sales strategies across all markets. But, here, your innovation will do more than just improving sales. You’re not persuading someone to savings account or try a new drinks brand.
YOUR DAY TO DAY
- Understand the business requirements; perform analysis and translation of business requirements to technical specifications; provide solutions design, build, and deploy IT solutions and services; provide maintenance and support.
- Act as IT service and solution facilitator for IT factory-based systems (Manufacturing, Quality, Warehouse Management, Open+, Logistic supply chain)
- Actively participate in the implementation of new systems and digital initiatives in the Manufacturing areas.
- Collect business requirements for changes in processes and technical areas.
- Analyze and define information and technical needs.
- Formalize scope and deliverables for technical processes and changes.
- Execute the deployment and localization of the global IT system solutions.
- Execute Digital Pillar activities (Align with Operations zero loss journey and boot performance by digital capabilities).
- Provide maintenance and support for local and global IT system solutions. Perform troubleshooting and solving issues as they occur in day-to-day business.
- Adhere to relevant policies, procedures, and standards to achieve quality and compliance of solutions and services.
WHAT WE ARE LOOKING FOR
- Bachelor’s degree in computer science, Information Systems, or equivalent
- 3+ years of experience in Information Technology service management in a manufacturing environment
- Experience working for a multinational company
- Experience working with MES/LES Systems preferred
- Experience in ITIL and Agile frameworks is a plus.
- Fluent in English
- Microsoft SQL tools, SQL Server.
The following are considered an advantage
- Experience in systems in a factory-based environment.
- Training, Certifications, or credentials in the following areas: Project Management (PMP, other), Agile (Scrum, Safe, Other), Cloud Computing (AWS), DevOps, Integration Platforms (Mulesoft)
- Knowledge in Security vulnerability management (Application of patches, coordination of external teams, definition of actions, and preparation of action plan)
- AWS Cloud Practitioner
WHAT WE OFFER
Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:
•Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
•Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
•Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
•Take pride in delivering our promise to society: to deliver a smoke-free future.