Position Title:  Senior Engineer - Quality Assurance

Senior Engineer - Quality Assurance 

Be a part of a revolutionary change

 
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to deliver a smoke-free future worldwide. 
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. 
Wherever you join our crucial 47,000-strong Operations team, you’ll have the opportunity to make an impact. PMI’s shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges – in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning. 

Roles and Objectives

As our next Sr Engineer for Quality Assurance you will support the Quality Assurance (QA) framework across the Supply & Customer Service (S&CS) organization to safeguard product quality, regulatory compliance, and operational excellence throughout the end‑to‑end Supply & Distribution network. You will drive the implementation, monitoring, and continuous improvement of QA processes to meet the business needs of the Supply & Distribution Quality Management System (QMS), ensuring that quality requirements are effectively embedded into supply and distribution activities and applied consistently across operations.

Specific Responsibilities:

• Ensure effective governance of core QA processes (e.g. non‑conformance, CAPA, deviation management, training and change), maintaining alignment with QMS requirements and driving consistent application across Supply & Distribution operations;
• Drive the implementation, monitoring, and continuous improvement of QA processes to meet business needs, ensuring procedures, standards, and tools remain effective, up to date, and fit for purpose;
• Lead complex non‑conformance investigations, root cause analysis, CAPA definition, execution, and effectiveness verification. Proactively identify and assess quality risks and ensure timely mitigation and escalation to higher management;
• Act as KPI owner for defined quality indicators, consolidating inputs, monitoring trends, and triggering continuous improvement initiatives to strengthen quality and operational performance;
• Leverage quality data, analytics, and evidence from diverse sources to identify improvement opportunities, support prioritization of initiatives, and enable sound, timely decision‑making;
• Support audit and inspection readiness activities by ensuring documentation accuracy, evidence availability, timely response to findings, and implementation of sustainable corrective and preventive actions.

Who we’re looking for:

• Bachelor's degree in Chemistry, Physics, Engineering or equivalent scientific disciplines or equivalent skills through demonstrated experience;
• 6-10 years experience in Quality disciplines in tobacco, food, pharmaceutical or similar industry;
• Advanced knowledge of relevant standards (ISO, ICH, GMP);
• Well developed IT skills, analytical skills, and project management skills;
• Advanced knowledge on Quality tools, root-cause analysis, and statistical tools;
• Product Quality Knowledge, Supply Chain processes knowledge;
• Proficiency in English, both spoken and written.

Type of contract: Permanent

Work location: Crespellano (BO)

Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: 

•    Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. 
•    Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. 
•    Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. 
•    Take pride in delivering our promise to society: to deliver a smoke-free future worldwide. 

Philip Morris Manufacturing & Technology Bologna (PM MTB): 
PM MTB is Philip Morris International’s Center of excellence, worldwide recognized for prototyping, mass-volume production and employees’ training on smoke-free products. PM MTB employs more than 1000 employees and its production site of Crespellano is one of the most advanced manufacturing venues in Italy for technology innovation, competencies development and talent recognition. In 2019, Philip Morris Manufacturing & Technology Bologna has been awarded as Top Employer for the sixth year in a row. In the same year, was also granted the Equal Salary Certification certificate by the homonymous foundation to certify that men and women are paid equally for equivalent work. 

Bring us your curiosity and a desire to challenge the everyday and we’ll give you lots of responsibility. You’ll help us improve, inject innovation and create new ways of working. You’ll be solving supply chain problems that span the whole world: a smoke-free world. 

u are welcome to search and apply for external jobs at pmi.com/careers