Position Title:  Digital Product Owner

Digital Product Owner – Quality Platforms

Location: Crespellano (Bologna), Italy

Work Model: Hybrid

Be a part of a revolutionary change.

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

It’s so rare in R&D that everything aligns to create the ideal conditions for outstanding work. Right now, at PMI, that’s exactly what’s happening. R&D is the driving force for our bold new vision: to replace cigarettes with a revolutionary portfolio of alternative products.

Join us and you’ll have the resources, support and technology you need to break new ground and see ideas come to life. You’ll be surrounded by some of the brightest scientists in their fields, with fast access to subject experts and commercial decision-makers.

If you’re creative, courageous and ready to take risks, you can make a huge impact and propel your career in an endless number of directions. Ultimately, by delivering our smoke-free and beyond nicotine future

Your ‘day to day’

As a Digital Product Owner (also known as Business System Owner), you will own a Quality digital product end‑to‑end—pairing business insight with platform expertise (e.g., Veeva QualityOne, LabVantage GOLD) to deliver value at scale. You will:

• Translate real user needs into outcomes and a transparent backlog, prioritizing work that measurably improves quality, compliance, and flow.
• Lead discovery and delivery with Quality Process Owners, Manufacturing, Labs, IT and suppliers—turning ideas into shippable increments that are validated and adopted.
• Run change the right way by aligning with the PMI Quality Management System (QMS) and change control, ensuring audit‑ready documentation and traceability.
• Steward data and integrations so master data stays consistent across modules/products and analytics can be trusted.
• Measure product health (adoption, cycle time, incident/change lead time, validation status) and use insights to focus improvements.
• Plan and implement enhancements from small changes to larger releases, coordinating cross‑functional impact and communications.
• Support continuous compliance by leading investigations for non‑conformances, supporting CAPAs within your product scope, and preparing for audits.

More specifically, you'll

• Own the product roadmap from ideation through delivery and adoption—aligning goals with Quality strategy and user needs; advocate for connected capabilities that unlock end‑to‑end value.
• Convert feedback into clear requirements (epics, user stories, acceptance criteria) and sequence work by value, risk and compliance impact.
• Drive changes through QMS: ensure requests follow change control, benefits/rationale are collected, risks assessed, and releases are validated and documented.
• Coordinate across functions and partners (process owners, IT/platform teams, suppliers) to deliver on time, on scope, and in line with platform strategy.
• Safeguard data quality and interoperability: align master data and integration contracts with adjacent modules/products; assess impacts of new feature releases.
• Lead investigations and continuous improvement for your product’s non‑conformances; support CAPAs and audit readiness activities.
• Champion agile ways of working (e.g., Scrum/SAFe events, definition of done/ready, incremental delivery, retrospectives) and foster a learning culture.

Who we’re looking for

Must‑have qualifications & experience

• Master’s degree in Engineering, Computer Science or equivalent practical experience.
• Minimum 3+ years in a Product Owner/Business System Owner (or similar) role in complex, regulated environments, with a track record of shipping usable capabilities.
• Confirmed ability to translate stakeholder input into a prioritized roadmap and write clear user stories/acceptance criteria.
• Experience running impact and risk assessments and guiding changes through QMS/change control in collaboration with Process Owners and QA.
• Agile delivery experience (Scrum/SAFe): backlog management, iterative delivery, metrics‑driven decisions, and cross‑functional facilitation.
• Strong communication skills with the ability to explain technical/regulatory topics in plain language to diverse audiences.

Nice to have

• Hands‑on familiarity with Veeva QualityOne and/or LabVantage in Quality processes (e.g., NC/CAPA, Deviations, Change Management, Document/Learning).
• Exposure to GxP / 21 CFR Part 11 / CSV and inspection readiness activities.
• Awareness of responsible AI patterns (e.g., search/assistants/semantic layers) and how they’re applied safely.
• Certifications such as SAFe Agilist/Practitioner, PMI‑ACP, or PMP.

What we offer

Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress.

Join PMI and you too can:

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: a smoke-free future.