Position Title:  Manager Multi Category Coaches

Be part of a revolutionary change 

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products. This transformation brings huge opportunity—so wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions. 

Your ‘day to day’ 

As Manager Multi Category Coaches, you will lead and develop face-to-face commercial teams, driving performance, operational excellence, and consumer experience across Argentina. 

Your main responsibilities will include: 

• Lead a multi-layer team structure, managing managers and ensuring alignment, capability development, and consistent execution across all teams. 

• Build and foster a high-performance, collaborative, and engaged commercial organization focused on sustainable results. 

• Oversee the relationship with outsourced staffing agencies, ensuring proper workforce planning and operational excellence. 

• Drive initiatives to reduce staff turnover and enhance team stability and consumer experience. 

• Accelerate business growth through customer acquisition, cross-selling, upselling, and repeat sales strategies. 

• Monitor and analyze KPIs, dashboards, and performance metrics to identify trends, risks, and opportunities. 

• Translate consumer insights and field data into actionable commercial plans and execution strategies. 

• Manage and optimize the area budget, ensuring efficient allocation of resources and achievement of financial targets. 

• Ensure best-in-class execution and compliance with internal policies through robust controls and risk management practices. 

Who we’re looking for 

• Bachelor’s degree in Business Administration, Engineering, Economics, or related field. 

• +8 years of experience in commercial roles within FMCG companies. 

• At least 2 years of experience leading field sales teams in indirect retail environments. 

• Solid experience managing third-party vendors or staffing agencies. 

• Strong analytical skills with experience managing KPIs and performance dashboards. 

• Proven experience in budget management and cost control. 

• Advanced English level. 

• Strong leadership, coaching, and stakeholder management capabilities. 

• Ability to thrive in dynamic environments and manage complex or escalated situations. 

• Strategic mindset with strong focus on results and customer experience. 

• Ability to transform data and insights into impactful business actions. 

• Knowledge of compliance, internal controls, and risk management practices. 

What we offer 

• The opportunity to work in a truly international and dynamic environment. 

• A chance to be part of a purpose-driven transformation. 

• Continuous development, learning, and career growth opportunities. 

• A collaborative and inclusive workplace culture.