Position Title:  CRM Senior Specialist

Date:  Dec 11, 2025
Requisition ID:  17354
Work Location: 

Bratislava, 40385145, SK, 82104

Bratislava, Slovakia 
 
 
 
We’ve built the world’s most successful tobacco company, with the world’s most popular and iconic brands. Now we’ve made a dramatic decision. We’re building PMI’s future on smoke-free products. We have developed a range of completely new, innovative product platforms. Our dream is to convert every adult smoker that would otherwise continue to smoke, to these smoke-free platforms. To help us achieve our dream, we need your help. 

Are you a creative thinker with a passion for innovation? Join us and make a difference in the world of smoke-free products! 

 

Job scope:

  • develop the CRM strategy to personalize engagement with our users
  • design and implement CRM communications/journeys to increase consumer value
  • translate consumer insights into effective action plans that will maximize value provided by brand to consumer and drive business performance
  • responsible for efficient segmentation & targeting and use of effective communication tools aimed at delivering on communication objectives and KPIs
  • monitor and evaluate campaign KPIs and drive continuous improvement

Requirements: 

  • 3+ years in digital marketing, e-commerce, digital agency, preferably CRM with Consumer Journey design
  • Advanced project management
  • strong analytical skills
  • ability to drive insights into actions
  • experience with Salesforce Marketing Cloud is an advantage

 

WHAT WE OFFER: 

 

  • 13th & 14th salary

  • Extra days off

  • Flexible working time

  • Supplementary pension plan (III. pillar)

  • Life & accident insurance

  • MultiSport Card

  • Employee Assistance Program

  • Opportunities for career development & growth

  • Work for a multinational company - certified Equal Salary & TopEmploye

 

 

Legal gross salary for this position start from 2680€ / month