Position Title:  Tech Project Sr. Specialist

Sr. Specialist – Integration (Tech Project Sr. Specialist)

Function: IT – Consumer / Digital

Job Type: Individual Contributor – Senior Specialist

1. Role Purpose

The Sr. Specialist – Integration (Tech Project Lead) is responsible for leading the design, implementation, and evolution of API-based integration solutions that enable PMI’s digital consumer ecosystem.

This role acts as a key technical authority within the region, ensuring scalable, secure, and high-performing integrations across platforms, while driving engineering excellence and aligning solutions with the broader Digital Product vision.

The position plays a critical role in connecting market needs with central architecture and product teams, enabling the delivery of seamless, consumer-centric digital experiences.

2. Key Responsibilities

A. Integration Strategy & Architecture

• Define and continuously evolve the API and integration strategy in alignment with regional and global architecture guidelines.
• Collaborate with Domain, Group, and Solution Architects to ensure consistency, scalability, and reusability of solutions.
• Ensure all integrations adhere to defined architectural standards, while constructively challenging designs to drive improvements.

B. Solution Design & Delivery

• Lead the design and implementation of API-based integrations (REST, GraphQL) for complex, consumer-facing platforms.
• Drive end-to-end delivery of integration solutions, ensuring alignment with business needs and product vision.
• Ensure solutions are scalable, secure, and optimized for performance and reliability.

C. Technical Leadership & Engineering Excellence

• Act as the technical reference point for integration-related topics within the region.
• Promote best practices in API development, lifecycle management, and security.
• Drive continuous improvement, innovation, and adoption of modern technologies (e.g., cloud, microservices).

D. Stakeholder Management & Cross-functional Collaboration

• Partner with Product Managers, business stakeholders, and external vendors to translate business needs into technical solutions.
• Effectively communicate complex technical concepts to non-technical audiences.
• Build strong relationships across markets, regions, and central teams to ensure alignment and execution.

E. Team Enablement & Knowledge Sharing

• Provide technical guidance, mentorship, and coaching to engineers (without direct people management accountability).
• Foster a culture of collaboration, accountability, and continuous learning.
• Ensure proper documentation, knowledge sharing, and reuse of integration assets.

F. Performance & Operations

• Monitor and optimize API performance, reliability, and scalability.
• Lead troubleshooting and resolution of integration issues, ensuring business continuity.
• Ensure compliance with security standards and API lifecycle management practices.

3. Key Capabilities & Experience

Education & Experience

• Bachelor’s degree in Computer Science, IT, or related field (advanced degree preferred).
• Solid experience in API-based integrations and enterprise-level system design.
• Proven experience leading technical initiatives in complex, cross-functional environments.
• Experience working in Agile environments (SCRUM, KANBAN, JIRA, Confluence).
• Experience in multinational environments is a plus.

Technical Skills

• Strong expertise in API technologies (REST, GraphQL).
• Proficiency in Java (preferred) or Golang.
• Experience with cloud platforms (e.g., AWS).
• Knowledge of API security, governance, and lifecycle management.
• Experience with tools such as Apollo GraphQL is a plus.

Leadership & Behavioral Skills

• Strong problem-solving and analytical capabilities.
• Ability to operate in ambiguity and drive decisions with incomplete information.
• Strong stakeholder management and influencing skills.
• Clear and effective communication (technical and non-technical).
• Proven ability to challenge the status quo and drive continuous improvement.

4. What Success Looks Like

• Integration solutions are scalable, stable, and aligned with architecture standards.

• Strong adoption of API best practices across teams.
• Positive feedback from stakeholders on solution quality and collaboration.
• Reduced integration issues and improved platform performance.
• Visible contribution to Digital Product success and consumer experience.