Position Title:  Manager P&C Commercial SEE

Be a part of revolutionary change

At PMI, we’ve chosen to do something incredible. We’re redefining our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly new directions.

What Is Expected of You

Our transformation is powered by people. As we continue reshaping the future of our Commercial organization, we are looking for a forward-thinking Manager, People & Culture (HR/P&C) – Commercial supporting Commercial teams across Serbia, Bosnia & Herzegovina, North Macedonia, Albania, Kosovo and Montenegro, who will elevate our people strategy, strengthen leadership effectiveness to ensure the organization is designed for performance and growth. Reporting to the Sr. Manager P&C Commercial SEE, this role partners closely with Commercial leaders to build capabilities, develop an engaged, inclusive and diverse organization grounded in trust and integrity, and ensure the business is equipped with distinctive capabilities, consumer insight, speed of innovation, and a winning culture aligned with PMI DNA and Growth at PMI behaviors.

The role is responsible for partnering with category and function leadership teams on strategic organizational plans, while influencing and shaping organizational initiatives, leading organizational change, developing leadership and talent pipelines, and driving programs that enhance leadership effectiveness, engagement, and the overall employee experience. You will also ensure that people practices across the Commercial organization are aligned with global P&C standards while remaining responsive to the unique needs of the business.

Your Day-to-Day

• Partner with business leaders to align people strategies with commercial objectives and drive organizational effectiveness.
• Act as a trusted HR advisor, anticipating workforce needs and delivering people solutions that support business success.
• Lead organizational design and operating model implementation, inspiring change initiatives and ensuring smooth adoption.
• Coach and advise managers on performance, development, engagement, and leadership effectiveness.
• Drive workforce planning, talent management, organizational planning, and leadership capability development.
• Foster a culture of growth, feedback, inclusion, and accountability, aligned with PMI DNA.
• Support managers in improving employee engagement and using global people programs and tools.
• Champion positive employee relations, maintaining compliance with labor regulations and company policies, and proactively mitigate people-related risks.
• Develop labor costs and support adherence to HR budgets, policies, and governance standards.
• Collaborate across cluster, region, and global P&C teams to scale best practices and ensure alignment with PMI standards.

Who We’re Looking For

• Proven experience partnering with senior business leaders and influencing collaborators across functions and markets.
• Strong business insight and understanding of commercial environments; FMCG experience is an advantage.
• Excellent stakeholder management, communication, relationship-building, and influencing skills.
• Strategic and data-driven mindset with the ability to translate people insights into business outcomes.
• Experience in organizational design, operating model deployment, and organizational change initiatives.
• Ability to work independently, navigate complexity, and deliver results in dynamic, multi-market organizations.
• Understanding of key HR subject areas, including talent management, learning & development, talent acquisition, performance management, employee experience, and rewards.
• Minimum 6 years of professional experience, including at least 3 years in HR Business Partnering or a similar strategic HR role.
• University degree in Human Resources, Business Management, Organizational Sciences, Economics, Psychology, or a related field.
• Fluent in English.

What we offer

At PMI, we invest in our people and provide a competitive rewards package designed to support your professional growth, wellbeing, and personal aspirations. Joining PMI means you'll benefit from:

• A competitive compensation package, including an annual performance bonus and comprehensive private health insurance.
• A flexible hybrid working model that supports collaboration, productivity, and work-life integration.
• Access to learning and development opportunities, including on-the-job experiences, cross-functional projects, and global career growth opportunities across our international organization.
• Wellbeing programs and resources, including our Employee Assistance Program (EAP), designed to support your physical, emotional, and financial wellbeing.
• An inclusive and diverse culture where everyone’s contribution is valued, and where you can collaborate with skilled colleagues from across the business.
• The freedom to challenge the status quo, experiment, and help shape the future of our business and industry.
• The opportunity to contribute to PMI’s purpose of delivering a smoke-free future and creating a positive impact for society.

Please note that only shortlisted candidates will be contacted.

Philip Morris International is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and encourage applications from all qualified individuals. Should you require any reasonable accommodations or adjustments to support your application, please let us know.