Position Title:  Manager Commercial Systems

Be a part of a revolutionary change

At Philip Morris Trading (Thailand) Co., Ltd. (PMTT), we’ve chosen to do something incredible.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy delivering better, brighter solutions and the space to move your career forward in endlessly different directions.

We are seeking a Manager Commercial Systems to lead the strategy, delivery, and continuous evolution of the digital platforms that power our commercial organization. If you think commercially, bring structure to ambiguity, and thrive in dynamic, international environments, this role offers strong exposure and meaningful impact.

Your Scope & Ownership

You will operate at the intersection of business strategy, technology, and execution with end-to-end ownership of commercial systems, including internal sales tools, large-scale Retailer CRM platforms, and AI-enabled initiatives, used by thousands today and scaling to more in the future.  

You will drive impact by:

Strategy & Leadership

• Shape the commercial systems strategy and roadmap, aligned with business priorities and growth ambitions
• Translate commercial objectives into clear system outcomes, KPIs, and value cases
• Act as a thought partner to senior and international leaders, translating complexity into decisive actions while advising on digital and AI-driven opportunities

Delivery & Execution

• Lead large-scale initiatives using Scrum / Agile delivery models
• Ensure on-time, on-budget delivery with high adoption and measurable business impact
• Drive continuous improvement in sales productivity, CRM usage, and execution excellence

AI & Digital Transformation

• Lead AI and automation initiatives using enterprise-grade Microsoft technologies, including Microsoft 365, Power Platform, and Copilot, ensuring solutions are scalable, widely adopted, and embedded into daily commercial workflows.
• Identify, prioritize, and scale AI and automation use cases that deliver tangible commercial and operational value.
• Turn AI solutions into practical ways of working, moving beyond experimental pilots to tools that are adopted and used consistently.

Stakeholder & Change Management

• Navigate complex stakeholder landscapes across Sales, Trade Marketing, Commercial Planning, IT, Data, and Operations to drive alignment
• Lead change management to ensure successful adoption across large commercial organizations

People & Partner Management

• Lead and develop the team, fostering growth while guiding cross-functional initiatives to successful delivery
• Manage external vendors and system partners with clear governance, performance expectations, and accountability

Who we're looking for

• 7+ years of experience in digital transformation, commercial systems, product ownership, or related fields, including 3+ years in a people management role.
• Proven experience leading complex, cross-functional initiatives in large or matrix organizations
• Strong commercial and business acumen, with a solid understanding of sales operations and route-to-market fundamentals, including field force execution, customer engagement, trade programs, performance management, and how systems drive revenue, efficiency, and execution excellence.
• Excellent communication skills in both English and Thai, with the ability to simplify complex topics for diverse stakeholders in a regional or international corporate environment
• Demonstrated ability to own initiatives from idea to measurable business impact

What we offer

Our success depends on anyone who brings to work a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provide endless opportunities to progress.