Position Title:  Tech Ops Senior Analyst

Tech Ops Senior Analyst – Aurora, CO 

Be a part of a revolutionary change!  

At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.  

With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.  

Your ‘day to day’: 

• Support the deployment, localization and support of global/core business system solutions including integration with other systems and data alignment to satisfy business requirements. 

• Translate business needs into IT solutions by leveraging the Global PMI Tech portfolio, offering to deliver services required by the function and promote the worldwide suite of applications.

• Understand and support the Global Application Portfolio. Proactively recognize business needs not covered by it. Communicate and align on solutions with the Global function.  

• Build and maintain strong relationships with business units (e.g. Manufacturing, Quality), central functions, and regional partners. Actively collaborate with all entities to guarantee that business requirements are met in an efficient way and act as IT service and solution facilitator for IT factory-based systems (Manufacturing, Quality, Warehouse Management, Operational Excellence, Logistic supply chain). 

• Provide maintenance and support for local and global IT system solutions. Perform troubleshooting and solve issues as they occur in day-to-day business. 

• Adhere to relevant policies, procedures, and standards to achieve quality and compliance of solutions and services and ensure compliance with GxP (Good [x] Practice) requirements. 

Who we’re looking for: 

• Legally authorized to work in the U.S. 

• Commutable distance to Aurora, CO. 

• 6+ years proven track of experience in deploying global IT systems (Manufacturing or Quality Assurance areas experience is an asset). 

• An analytical mind with a university degree or equivalent experience in Information Systems, Computer Science, Automation & Robotics, Engineering or related fields.  

• Service management experience (ITIL certification is a plus) 

• Experience in both Waterfall and Agile methodologies (certification in project management e.g., PMP is a plus). 

• Experience working in/with IT Operations or Service teams with an understanding of MES, LES, SCADA integration, Industry 4.0, IIoT, AWS cloud). 

Annual Base Salary Range: $132,000 - $165,000 

What we offer: 

We offer employees a competitive base salary and the potential to receive a discretionary annual bonus.  

Employees (and their families) also have the option to enroll in our company medical, dental and vision plans. The company offers flexible spending accounts for health care and dependent care, as well as health savings accounts for those that choose to enroll in a high deductible health plan (HDHP). Employees are auto-enrolled in our company’s 401(k)/Deferred Profit Sharing (DPS) Plan, which provides for both annual 5% employer matching contribution and an annual employer contribution.  

As a new hire, you will enjoy an allotment of paid vacation time, paid sick time, 12 paid company holidays, and 3 paid floating holidays. We also provide our employees with paid parental leave, paid family and medical leave, paid bereavement leave, paid sick and safe time, paid public emergency leave, paid time off for jury duty, and paid time off for certain activities relating to their status as a victim of domestic violence, sexual assault, stalking, or crime. The company offers unpaid national guard and reserve leave, unpaid civil air patrol leave, unpaid qualified volunteer leave, and unpaid time off for employees engaging in certain activities relating to criminal proceedings.  

The company also provides basic life insurance, accidental death & dismemberment (AD&D) insurance, and short-term and long-term disability insurance to employees at no cost. Employees have the option to purchase supplemental life and AD&D coverage for themselves, spouse, and dependent children.  

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment, and explore.  

• Be part of an inclusive, diverse culture where each team member’s contribution is valued; collaborate with some of the world’s best professionals and feel like you belong.  

• Pursue your ambitions and develop your skills with a global business – our size and scale provide endless opportunities for growth.  

• Take pride in delivering our promise to society: To improve the lives of millions of smokers.  

PMI is an Equal Opportunity Employer.  

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees.  

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI’s affiliates first entered the U.S. market following the company’s acquisition of Swedish Match in late 2022.Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS electronically heated tobacco devices and Swedish Match’s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com.  

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