Position Title:  Manager Internal Communications, Operations

Manager – Internal Communications, Operations - Aurora, CO

Be a part of a revolutionary change! 

At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. 

With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.  

The Internal Communications Manager is responsible for developing and executing the overall factory communication strategy in support of the Factory Management Team to increase understanding of all Factory Operations employees on the factory's strategic objectives, visions and values, and U.S. Operations' strategic direction, utilizing tailored messaging and all available communication platforms and channels, while maintaining alignment and consistency to Operations communication guidelines and plans

‘Day to Day’

• Develop and deploy, in collaboration with Factory Management, the overall factory Operations communication strategy based on the factory strategy and objectives sharing and creating engagement throughout all organization departments and levels, following the communications guidelines and utilizing the supporting tools developed at U.S. market
• Liaise with U.S. Operations and broader U.S. manufacturing network to support the development and deployment of local communications strategies in other U.S. manufacturing sites.
• Coordinate with U.S. Communications and Operations to identify/improve/standardize appropriate communication tools, channels (Intranet, Newsletters, Town hall events, etc.) and themes and propose communication plans based on these tools to the Factory Management team
• Ensure effective communication and implementation & follow-up of all market & local key messages (Employee Engagement Survey participation, PMI values, Business Updates, etc.) in order to ensure employee engagement and understanding of all Objectives and Strategies.
• Support the U.S. Communications function in developing, maintaining and engaging a durable network of key local stakeholders in order to: • position the Company as the most responsible and reliable nicotine company in the state • enhance the Company’s awareness and presence among the local community; • support the Comms function in developing and maintaining the Company’s image as good corporate citizen.
• Support the development of the U.S. Operations communication strategy and coordinate and monitor its implementation in the U.S. manufacturing network, ensuring regular review of specific communications with the Sr. Manager S&PD, in order to ensure successful implementation. Ensure regular assessment of the main communication campaigns in order to identify if the excepted results have been achieved and act accordingly.
• Coordinate the planning and organization of local events (holiday party, etc.), local team-building events (Summer picnic, etc.) and major workshops (Vision & Values, etc.) in order to ensure the success of the events, thus contributing to employee engagement. Coordinate visits of PMI Senior Management. Support in the coordination of factory visits from Market representatives (and other legal entities and non-PMI) in close cooperation with U.S. Comms.
• Manage external companies supporting the local communication plan and/or events based a pre-approved budget. Foster a culture of environmental and sustainability responsibility within the organization
• Coordinate and execute the overall Recognition and Reward local program (e.g. Sandbags, ABCD Awards, Pay-for-performance programs) in order to sustain and improve the local strategic objectives.
• Other duties as assigned.

What we are looking for:   

• Master’s degree in Communication, Economics, Political Science or Law
• 5+ years in a communication role including a minimum 2 years in an internal communication role
• Customer Service / Customer Focus
• Strategy Development
• Problem Solving
• Must speak English (required)

What’s ‘nice to have’:

• Legally authorized to work in the U.S. (Required)

Annual Base Salary Range: $105,600 – 132,000

What we offer: 

We offer salary employees a competitive base salary and the potential to receive a discretionary annual bonus.

Employees (and their families) also have the option to enroll in our company medical, dental and vision plans. The company offers flexible spending accounts for health care and dependent care, as well as health savings accounts for those that choose to enroll in a high-deductible health plan (HDHP). Employees are auto enrolled in our company’s 401(k)/Deferred Profit Sharing (DPS) Plan, which provides for both annual 6% employer matching contribution and an annual employer contribution.

As a new hire, you will enjoy an allotment of paid vacation time, paid sick time, 12 paid company holidays, and 3 paid floating holidays. We also provide our employees with paid parental leave, paid family and medical leave, paid bereavement leave, paid sick and safe time, paid public emergency leave, paid time off for jury duty, and paid time off for certain activities relating to their status as a victim of domestic violence, sexual assault, stalking, or crime. The company offers unpaid national guard and reserve leave, unpaid civil air patrol leave, unpaid qualified volunteer leave, and unpaid time off for employees engaging in certain activities relating to criminal proceedings.

The company also provides basic life insurance, accidental death & dismemberment (AD&D) insurance, and short-term and long-term disability insurance to employees at no cost. Employees have the option to purchase supplemental life and AD&D coverage for themselves, spouse, and dependent children.

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment, and explore.
• Be part of an inclusive, diverse culture where each team member’s contribution is valued; collaborate with some of the world’s best professionals and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our size and scale provide endless opportunities for growth.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.

PMI is an Equal Opportunity Employer. PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees.